Care & Training Coach: Elevate Our Carers

Helping Hands Homecare, Inc.; Loughton; On-site; GBP 28,000 - 30,000; Full time

Job summary

Helping Hands Homecare, Inc. in Chigwell is seeking a Care and Training Practitioner to lead onboarding and coaching for new carers, ensuring high standards of care, quality and compliance within the East 3 branch.

You will mentor teams, perform spot checks, maintain accurate care plans, support audits and build strong relationships with customers, delivering compassionate, person-centred care with a calm leadership style.

Qualifications

• Experience as a Care Assistant and a desire to advance.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication skills and a supportive approach.
• People-first mindset with leadership by example.

Responsibilities

• Train, mentor and support new carers so they feel confident and ready to deliver care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards.
• Visit customers to review care plans for accuracy and safety.
• Carry out risk assessments with clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Training & mentoring

Compliance & quality

Communication skills

Attention to detail

Driving licence

Job description

Helping Hands Homecare, Inc. in Chigwell is seeking a Care and Training Practitioner to lead onboarding and coaching for new carers, ensuring high standards of care, quality and compliance within the East 3 branch.

You will mentor teams, perform spot checks, maintain accurate care plans, support audits and build strong relationships with customers, delivering compassionate, person-centred care with a calm leadership style.