Care & Training Lead: Onboarding & Quality Coach

Helping Hands Homecare, Inc.; Worthing; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

25 days leave

Blue Light Card eligibility

Wellbeing support

Role combines visits & leadership

Growth opportunities

Job summary

Helping Hands Homecare, Inc. is seeking a Care and Training Practitioner to shape exceptional care and onboarding for new carers in Worthing. You will coach the team, drive quality and compliance, and ensure strong relationships with customers within the East 6 department.

In this permanent full-time role, you’ll train carers from interview to onboarding, conduct spot checks, support audits, and participate in branch on-call duties while delivering compassionate, person-centred care.

Qualifications

• Experience as a Care Assistant and desire to take the next step in your career.
• Full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset - calm, kind and ready to lead by example.

Responsibilities

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Care experience

Driving licence

Communication skills

Attention to detail

People-first mindset

Job description

Helping Hands Homecare, Inc. is seeking a Care and Training Practitioner to shape exceptional care and onboarding for new carers in Worthing. You will coach the team, drive quality and compliance, and ensure strong relationships with customers within the East 6 department.

In this permanent full-time role, you’ll train carers from interview to onboarding, conduct spot checks, support audits, and participate in branch on-call duties while delivering compassionate, person-centred care.