Care Team Leader

Ambient Support Limited; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care organization in Ipswich is seeking a Care Team Leader to ensure a person-centered approach to care and support. Responsibilities include supervising staff, ensuring safety, and responding to concerns. Ideal candidates will have supervisory experience and NVQ L3 in Health & Social Care. The position offers flexible working and competitive benefits.

Benefits

Flexible working

National Living Wage paid regardless of age

Training and development

Paid holiday with minimum of 28 days

Membership of Health Service Discounts scheme

Free access to Employee Assistance Programme

Qualifications

• Experience supporting vulnerable individuals with complex needs.
• Ability to mentor and coach staff effectively.
• Flexibility in working patterns, with a can-do attitude.

Responsibilities

• Ensure the best interests of each supported person are central to decisions.
• Develop a person-centred team approach.
• Respond promptly to concerns and requests.

Skills

Experience of supporting adults in a care setting or in the community

Good communication skills, patience and flexibility

Understanding of safeguarding and person-centred support

Experience of working with vulnerable people

NVQ L3 in Health & Social Care or relevant qualification

Supervisory/management experience

Education

NVQ L3 in Health & Social Care

Job description

Overview

Care Team Leader

Service Name: Peppercorn House - Ipswich, Suffolk. IP2

Salary: £13.28 Per Hour

Hours: 24 Hours PW

Do you want to make a positive difference to people’s lives, enabling them to gain greater independence and improve their well-being? If the answer is yes, read on!

Who are Ambient Support?

Ambient Support, a registered UK charity with over 25 years’ experience in providing care and support services for older people, people with a mental health needs and people with learning disabilities.

Our Peppercorn House service has 23 self-contained one bed apartments arranged over three floors, offered to over 60’s who wish to live an independent life but may require some additional care and support at times.

We are situated in the Stoke area of Ipswich, within easy reach of the transport facilities and wide range of facilities in central Ipswich.

The role of our Care Team Leader

• To ensure that the best interests of each person we support are at the centre of any decisions made about their life, and to work in partnership with them, their advocates, family, friends and significant others.


• Respecting the values, belief and culture of everyone


• Ensuring that any concerns, complaints, or requests are responded to promptly and effectively.


• Assessing and minimising risks to keep each individual safe.


• To develop a person-centred team that makes a real difference to people’s lives.


• Coaching and mentoring staff


• To ensure that systems are in place to enable staff to be supported and supervised appropriately.

Skills and attributes

• Experience of supporting adults in a care setting or in the community


• Good communication skills, patience and flexibility


• An understanding of safeguarding and person-centred support


• To be able to undertake a flexible working pattern.


• Flexibility, a ‘can do’ attitude and a sense of humour is a must too!


• You will enjoy working independently, as well as part of a team.


• Experience of working with vulnerable people or those with complex needs and have experience and/ or a passion for enhancing individuals’ quality of life through positive behaviour support.


• To support the management and take the lead in service delivery, you will be expected to carry out daily tasks as well as senior duties.


• Have an NVQ L3 in Health & Social Care, or relevant qualification.


• Have supervisory/management experience.


• Be well organised.

Becoming part of the Ambient family brings benefits too!

• Flexible working, enabling work-life balance.


• National Living Wage paid regardless of age, including under 25s.


• Training and development


• ‘Refer a Friend’ bonus scheme.


• Paid holiday with minimum of 28 days holiday, including BH (pro-rata for part time staff)


• Membership of Health Service Discounts scheme


• Free access to a comprehensive Employee Assistance Programme

Do you want to take your first steps towards a new rewarding career? If the answer is yes, then we’d love to hear from you.

We positively welcome diversity of background, ethnicity, skills, talents, and contributions from everyone.

We are committed to Safeguarding. An Enhanced DBS clearance is required for this post. References will be obtained for all roles.

REF – INDEA