Care Team Leader

Housing Diversity Network; Hadleigh; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

22 days annual leave

Reward and recognition awards

Free DBS checks

Cashback health plan

Blue Light Card access

Job summary

Orwell Housing Association in Hadleigh is seeking a Care Team Leader to lead a care team and deliver high-quality, person-centred support. The role focuses on safeguarding, care planning, and ensuring compliance with CQC standards while supporting staff development.

You will manage rotas, participate in recruitment, and contribute to a safe, compassionate service that enables people to live with independence and dignity.

Qualifications

• Experience in health and social care, home care, supported living or extra care services.
• Sound knowledge of safeguarding practices and person-centred care.
• Understanding of CQC standards and regulatory requirements.
• Strong communication and organisational abilities.
• Full UK driving licence with access to a vehicle.

Responsibilities

• Lead, guide and encourage Care Assistants and Relief Care Assistants.
• Organise staff rotas and workforce planning to ensure high-quality service delivery.
• Assist with recruitment, onboarding, supervision and the ongoing development of staff.
• Maintain accurate care plans, risk assessments and quality assurance records.
• Champion safeguarding, wellbeing and person-centred approaches to care.
• Support compliance with CQC regulations and service standards.
• Take part in the out-of-hours on-call rota.

Skills

Staff supervision

Communication

Digital care records

Safeguarding

Education

Level 3 Diploma in Health & Social Care

Job description

Care Team Leader – Sydney Brown Court, Hadleigh
£29,643.52 per annum
38 hours per week; Permanent
Job Ref: SBC055

Are you a compassionate and motivated care professional who believes in delivering outstanding, person-centred support?

At Orwell, our values of People-focused, Ambitious, Collaborative and Effective (PACE) guide everything we do. We're looking for a Team Leader to work closely with the Service Manager, leading and supporting our care team to deliver safe, high-quality care that enables people to live independently and with dignity.

What you'll do

• Lead, guide and encourage Care Assistants and Relief Care Assistants.


• Organise staff rotas and workforce planning to ensure high-quality service delivery.


• Assist with recruitment, onboarding, supervision and the ongoing development of staff.


• Maintain accurate care plans, risk assessments and quality assurance records.


• Champion safeguarding, wellbeing and person-centred approaches to care.


• Support compliance with CQC regulations and service standards.


• Take part in the out-of-hours on-call rota.

What you'll bring

• Level 3 Diploma in Health & Social Care or an equivalent qualification.


• Experience within health and social care, home care, supported living or extra care services.


• Experience of coordinating staff, managing rotas, schedules or care provision.


• Sound knowledge of safeguarding practices and person-centred care.


• Understanding of CQC standards and regulatory requirements.


• Strong communication and organisational abilities.


• Confident in using digital systems and electronic care management records.


• Flexible and able to work across 5 days out of 7.


• Willingness to participate in the management on-call rota.


• Full UK driving licence with access to a vehicle.

Why join Orwell?

You'll be part of a supportive organisation that values your development, encourages new ideas and gives you the opportunity to make a real difference to people's lives every day.

If you're ready to lead with compassion and help deliver exceptional care, we'd love to hear from you.

Benefits:

• 22 days annual leave (pro rata) plus bank holidays.


• Reward and recognition awards.


• Free DBS checks.


• Cashback Health plan.


• Access to Blue Light Card - membership fees apply.


• Ongoing training and development & opportunities to progress in your role through the Orwell Academy.


• Wellbeing programme.

Person Specification...

• Level 3 in Health and Social care or above


• Supervisory qualification or commitment to achieve within 18-24 months

Interview Date:

W/C 19 th October 2026

Before applying…

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an Enhanced DBS check with Adults’ Barred List. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Apply with Confidence

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.

If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing [e-mail].

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - https://www.orwell-housing.co.uk/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/privacy-policy/ to the processing of your data as part of this application.

For additional recruitment documents, policies and career guidance, check our career hub - Career Hub | Orwell Housing