Team Leader

Totalwellnessacupuncture; Ipswich; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

22 days annual leave (pro rata)

Free DBS checks

Cashback Health plan

Blue Light Card access

Orwell Academy training

Wellbeing programme

Job summary

Orwell Housing Association is seeking a Team Leader for Levington Court, Lowestoft. You will support the Registered Manager to run the Extra Care service, lead by example, and ensure outstanding person‑centred care. The role involves motivating staff, coordinating care plans, and delivering staff development.

This is a full‑time post with 38 hours per week and a salary of £29,643.52 per year. DBS checks and visa status are part of the safeguarding requirements.

Qualifications

• Level 3 Health and Social Care or higher is required.
• Supervisory qualification or willingness to achieve within 18–24 months.
• Experience leading care teams is desirable.

Responsibilities

• Meet with new customers to assess care and support needs with other agencies.
• Lead and motivate the care team to deliver high‑quality, person‑centred care.
• Support recruitment, induction, and integration of new team members.
• Review care plans with customers and professionals to update packages.
• Deliver workshops and competency checks for care provision.
• Provide supervision, appraisals and reflective practice to staff.

Skills

Supervisory

Education

Level 3 Health & Social Care or above

Supervisory qualification or progression plan 18-24 months

Job description

Team Leader - Levington Court, Lowestoft

Salary: £29,643.52 per year

Hours: 38 hours per week

Shifts: Monday - Friday 9:00am -17:00pm

Ref: LC068

Ready to make a difference?

As an Orwell Team Leader, you will play a vital role in delivering outstanding care within our Extra Care service. Highly motivated and enthusiastic, you will work closely with the Registered Manager to support the smooth day-to-day running of the service. Leading by example, you will inspire, advise and motivate a dedicated care team to ensure our customers receive the highest standard of person‑centered care, support and respect.

No two days are the same, and you'll receive the learning and development you need to thrive at Orwell.

About Levington Court:

Levington Court is located in the coastal town of Lowestoft. The service is close to a range of local amenities, including shops, cafés, GP surgeries and other essential services.

Levington Court benefits from good local transport links, with bus services operating within easy reach of the scheme, offering convenient access to the town centre and surrounding areas. Free staff parking is also available on site.

Follow the link for more information about our service! Levington Court, Lowestoft | Orwell Housing

Key responsibilities:

• Meet with new customers to assess their care and support needs, working closely with other agencies to ensure coordinated and person‑centred care
• Lead by example within the service, empowering, motivating and supporting team members to deliver high‑quality care
• Contribute to the recruitment, induction and ongoing integration of new members of the care team
• Carry out regular reviews with customers and liaise with professionals to develop and update care plans and care packages
• Deliver workshops and awareness sessions on key aspects of care provision, including completing competency checks
• Provide one‑to‑one support to team members, including supervision, appraisals and reflective practice

More benefits of joining #TeamOrwell:

As well as joining Orwell for our strong values and commitment to person‑centered support, you'll also benefit from a range of perks designed to help you feel valued, supported, and able to thrive in your role:

• 22 days annual leave (pro rata) (Please note that bank‑holiday work will be required as part of this role)Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card - membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme.

Person Specification...

• Level 3 in Health and Social Care or above
• Supervisory qualification or commitment to achieve within 18 - 24 months

Interview Date: W/C 14th September 2026

Before applying…

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an Enhanced DBS check with Adults Barred list. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Apply with Confidence

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

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