Care Solutions Coordinator

Castelan Group; Weston-super-Mare; On-site; GBP 27,000 - 29,000; Full time

Job summary

Castelan Group in Weston-super-Mare is seeking a Care Solutions Coordinator to help keep stock organised, received, stored and dispatched, and to deliver an excellent service to customers.

You will manage stock levels, use inventory and warehouse systems, process orders and invoices, coordinate receipt and dispatch, perform regular stock checks, and support improvements to stock management and operations.

Qualifications

• Experience in stock control or inventory management.
• Experience using stock or warehouse management systems.
• Excellent attention to detail and organisational skills.
• Proficient with Microsoft Excel.

Responsibilities

• Manage stock levels and ensure inventory accuracy.
• Update stock and inventory management systems.
• Process customer orders, purchase orders and supplier invoices.
• Coordinate receipt, storage and dispatch of products.
• Conduct regular stock checks and reconciliations.
• Prepare and personalise care kits before dispatch.
• Maintain records and documentation.
• Build relationships with suppliers, customers and colleagues.
• Support improvements to stock management processes.

Skills

Stock control

Inventory management

Stock administration

Excel

Organisational skills

Attention to detail

Prioritisation

Purchasing/logistics admin

Tools

Sage

Job description

Do you enjoy keeping things organised, ensuring stock is where it needs to be and making a real difference to customers? We're looking for a proactive and detail-focused Care Solutions Coordinator to join our growing team. This is an excellent opportunity for someone with experience in stock control, inventory management, warehouse administration or supply chain coordination who enjoys a varied role that combines operational, administrative and customer-focused responsibilities.

As part of our Care Solutions team, you'll play a vital role in ensuring products are received, managed, personalised and distributed efficiently, helping us deliver an exceptional service to our customers.

What You'll Be Doing

• Managing stock levels and ensuring inventory accuracy.
• Maintaining and updating stock and inventory management systems.
• Processing customer orders, purchase orders and supplier invoices.
• Coordinating the receipt, storage and dispatch of products.
• Conducting regular stock checks and reconciliations.
• Preparing, quality checking and personalising care kits before dispatch.
• Building positive relationships with suppliers, customers and colleagues.
• Supporting continuous improvements to stock management and operational processes.
• Ensuring all records and documentation are accurate and up to date

What We're Looking For

• Experience in stock control, inventory management or stock administration.
• Experience using stock management, inventory or warehouse management systems.
• Ability to manually handle stock safely as part of normal day-to-day duties and upkeep administrative requirements.
• Strong attention to detail and a high level of accuracy.
• Excellent organisational and administrative skills.
• Good working knowledge of Microsoft Office, particularly Excel.
• Ability to prioritise workloads and work effectively in a busy environment.
• Experience in purchasing, supply chain or logistics administration.
• Experience working with suppliers and stock ordering processes.
• Knowledge of inventory reporting and stock reconciliation techniques.

Desirable

• Sage experience.

What You'll Bring

We're looking for someone who takes ownership, enjoys solving problems and can confidently manage stock and inventory processes while providing excellent internal and external customer service.

You’ll be someone who:

• Enjoys working in a hands-on operational environment.
• Takes pride in maintaining accurate records and stock data.
• Builds positive working relationships.
• Is proactive, reliable and adaptable.
• Wants to contribute to a growing and successful team.

Why Join Us?

• Competitive salary of £26,500 - £29,000, dependent on experience.
• Working hours Monday to Friday 9.00 to 17:30 - no weekend working!
• We offer 23 days' annual leave plus bank holidays. Your annual leave entitlement will increase by 1 day after 2 years' service, continuing to grow with length of service up to a maximum of 28 days.
• Company pension scheme.
• Discounts with leading retailers, cinemas, and national brands.
• Employee recognition schemes and celebratory events such the office Christmas Party!
• Staff socials, and charity fundraising activities such as the annual Three Peaks Challenge
• Career development and progression opportunities.
• 24/7 GP access for you and members of your household.
• Wellbeing initiatives and MHFA onsite
• Free on-site parking (where available).
• Convenient commuting - located next to Weston Train Station
• Varied and engaging role with real responsibility.
• Opportunity to develop your stock, inventory and operational skills.
• Supportive team environment.
• Opportunity to make a meaningful contribution to both customer experience and operational performance.

Apply Today

Applications close Thursday 19th November at midday.