Care Scheduling Specialist: Rotas & Carer Matching

Home Instead; Market Harborough; On-site; GBP 21,000 - 27,000; Full time

Job summary

Home Instead in Market Harborough, England, United Kingdom is seeking a Care Scheduler to coordinate our care services. You will create and manage staff rotas and care schedules, and match carers with clients based on skills, availability and continuity of care.

You will respond to changes in staffing, arrange suitable cover, and communicate effectively with carers, clients, families and management, supporting efficient service delivery in a fast-paced environment.

Qualifications

• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.
• Highly resilient and positive with excellent communications skills.
• Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
• Team player with strong interpersonal skills with the ability to build rapport quickly.
• Excellent attention to detail with the ability to multi-task.
• Logical and analytical with the ability to work on own initiative and meet deadlines.

Responsibilities

• Creating and managing staff rotas and care schedules
• Matching carers with clients based on skills, availability and continuity of care
• Responding to changes in staffing and arranging suitable cover
• Communicating effectively with carers, clients, families and management

Skills

IT literacy

Microsoft Office

Google Suite

CRM software

Communication skills

Organisation

Teamwork

Attention to detail

Multitasking

Analytical thinking

Tools

CRM software

Microsoft Office

Google Suite

Job description

Home Instead in Market Harborough, England, United Kingdom is seeking a Care Scheduler to coordinate our care services. You will create and manage staff rotas and care schedules, and match carers with clients based on skills, availability and continuity of care.

You will respond to changes in staffing, arrange suitable cover, and communicate effectively with carers, clients, families and management, supporting efficient service delivery in a fast-paced environment.