Care Quality & Compliance Manager

Jupiter Recruitment; Weymouth, Milford on Sea; On-site; GBP 47,000 - 63,000; Full time

Benefits offered by this job

Monthly Car Allowance

Career progression

Employee Assistance Programme

Blue Light Card Scheme

Loyalty Bonus

Full DBS disclosure paid for

Performance bonus

25 days annual leave + bank holidays 

Pension Scheme

Wellness Health Assured Benefit

Discount Scheme

Job summary

Jupiter Recruitment seeks a Service Quality Manager to support residential, nursing, homecare and specialist services across Weymouth, Bournemouth and Milford on Sea with occasional travel to other locations. The role involves leading audits, driving improvements, and ensuring regulatory compliance.

The successful candidate will have proven experience in quality/compliance and a strong knowledge of CQC regulations, plus the ability to coach managers, review documentation, and embed sustainable

Qualifications

• Proven experience in a quality, compliance, auditing or senior operational role within adult social care.
• Strong working knowledge of CQC regulations and the regulatory framework.
• Experience auditing care services and developing and monitoring improvement plans.
• The ability to identify poor practice, challenge appropriately and support managers to make improvements.
• The ability to review information critically, identify risk and distinguish between isolated issues and wider systemic concerns.
• Strong written skills and the ability to produce clear, evidence-based reports.
• Excellent communication and relationship-building skills.
• The ability to travel regularly between services.

Responsibilities

• Completing quality, compliance and service audits and identifying areas requiring improvement.
• Reviewing care documentation, governance systems and evidence of regulatory compliance.
• Supporting services to develop and complete robust action plans following audits, inspections or identified concerns.
• Working alongside managers to embed improvements rather than simply identifying what needs to change.
• Monitoring outstanding actions and providing appropriate challenge where improvements are not progressing.
• Supporting services preparing for, or responding to, CQC inspections and other regulatory or commissioner activity.
• Identifying emerging risks, themes and trends and ensuring these are appropriately escalated.
• Providing practical advice, coaching and guidance to managers and teams.
• Following up improvements to ensure changes have been embedded and sustained.
• Promoting a positive culture of learning, accountability and continuous improvement

Skills

Quality management

Compliance

Auditing

Senior operations

CQC knowledge

Report writing

Communication

Travel

Job description

Jupiter Recruitment seeks a Service Quality Manager to support residential, nursing, homecare and specialist services across Weymouth, Bournemouth and Milford on Sea with occasional travel to other locations. The role involves leading audits, driving improvements, and ensuring regulatory compliance.

The successful candidate will have proven experience in quality/compliance and a strong knowledge of CQC regulations, plus the ability to coach managers, review documentation, and embed sustainable