Care Office Administrator & Operations Support

M&D Care Limited; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Job summary

M&D Care Limited is looking for a highly organised admin assistant to support the Specialist Service near Cross Hands. You will work closely with the Registered Manager to ensure smooth and efficient running of the service, contributing to high-quality care in a safe and welcoming environment.

The role covers maintaining records, handling calls and correspondence, coordinating meetings, inductions and onboarding, managing mail and supplies, taking notes, and welcoming visitors.

Qualifications

• Excellent communication skills and a professional, approachable manner.
• Self-motivated, enthusiastic and committed to high standards.
• Proficient with IT systems and software.
• Able to prioritise tasks and work collaboratively in a team.

Responsibilities

• Maintain accurate financial and compliance records (e.g. PWS monies, DBS checks, health assessments).
• Manage staff systems including alarms, mobile phones, and communication protocols. Handle calls, emails, and correspondence professionally and promptly.
• Coordinate meetings, appraisals, events, and staff inductions.
• Monitor office supplies and manage purchases within budget.
• Take meeting notes and share action points.
• Welcome visitors and arrange hospitality.
• Organise Return to Work meetings and track staff actions.
• Support onboarding and liaise with senior staff.
• Manage incoming/outgoing mail and improve internal communication.

Skills

Communication skills

Professionalism

Teamwork

Prioritisation

Attention to detail

Job description

M&D Care Limited is looking for a highly organised admin assistant to support the Specialist Service near Cross Hands. You will work closely with the Registered Manager to ensure smooth and efficient running of the service, contributing to high-quality care in a safe and welcoming environment.

The role covers maintaining records, handling calls and correspondence, coordinating meetings, inductions and onboarding, managing mail and supplies, taking notes, and welcoming visitors.