Admin Assistant

M&D Care Limited; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Job summary

M&D Care Limited is looking for a highly organised admin assistant to support the Specialist Service near Cross Hands. You will work closely with the Registered Manager to ensure smooth and efficient running of the service, contributing to high-quality care in a safe and welcoming environment.

The role covers maintaining records, handling calls and correspondence, coordinating meetings, inductions and onboarding, managing mail and supplies, taking notes, and welcoming visitors.

Qualifications

• Excellent communication skills and a professional, approachable manner.
• Self-motivated, enthusiastic and committed to high standards.
• Proficient with IT systems and software.
• Able to prioritise tasks and work collaboratively in a team.

Responsibilities

• Maintain accurate financial and compliance records (e.g. PWS monies, DBS checks, health assessments).
• Manage staff systems including alarms, mobile phones, and communication protocols. Handle calls, emails, and correspondence professionally and promptly.
• Coordinate meetings, appraisals, events, and staff inductions.
• Monitor office supplies and manage purchases within budget.
• Take meeting notes and share action points.
• Welcome visitors and arrange hospitality.
• Organise Return to Work meetings and track staff actions.
• Support onboarding and liaise with senior staff.
• Manage incoming/outgoing mail and improve internal communication.

Skills

Communication skills

Professionalism

Teamwork

Prioritisation

Attention to detail

Job description

Full job description

We are seeking a highly organised individual to support the smooth running of our office at Specialist Service near Cross Hands.As our admin assistant, you will work closely with the Registered Manager and play a vital role in ensuring the smooth and efficient running of the service. Your support will help our team continue to provide high-quality care in a safe and welcoming environment.

Role and Responsibilities

• Maintain accurate financial and compliance records (e.g. PWS monies, DBS checks, health assessments).
• Manage staff systems including alarms, mobile phones, and communication protocols. Handle calls, emails, and correspondence professionally and promptly.
• Coordinate meetings, appraisals, events, and staff inductions.
• Monitor office supplies and manage purchases within budget.
• Take meeting notes and share action points.
• Welcome visitors and arrange hospitality.
• Organise Return to Work meetings and track staff actions.
• Support onboarding and liaise with senior staff.
• Manage incoming/outgoing mail and improve internal communication.

Experience

The ideal candidate will have strong communication skills and a professional, approachable manner. They will be self-motivated, enthusiastic, and committed to maintaining high standards in their work. Proficiency in relevant IT systems and software is essential, along with a high level of integrity and attention to detail. The ability to prioritise tasks effectively and work collaboratively within a team is key to success in this role.
M&D Care are an established family-oriented business, which is run by a passionate team of professionals who deliver specialist, complex and bespoke care services throughout Southwest Wales for people with Learning Disability, Physical Disability and Mental Health needs. We believe that everyone should be given the opportunity to succeed and to achieve their goals and aspirations in life however big or small these may be.