Care Home Receptionist - Friendly Front Desk & Admin

Brendoncare; East Grinstead; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Free meal on duty

Free parking

Holiday entitlement

Training & development

Free DBS check

Employee Assistance Programme

Early Pay access

Job summary

Brendoncare Stildon in East Grinstead is seeking a friendly Receptionist to be the welcoming face and voice of our care home, supporting residents, families and staff. You will manage the reception, answer calls, handle admin tasks and help maintain a warm, professional environment.

The role offers competitive pay (£12.92 per hour), paid breaks, free meals on duty and development opportunities. Previous reception or customer service experience is welcome, with training provided to ensure

Qualifications

• Friendly, approachable and professional.
• Organised with excellent attention to detail.
• Confident using Microsoft Office and IT systems.
• A strong communicator with excellent telephone and interpersonal skills.
• Able to manage a varied workload and prioritise tasks effectively.
• Reliable, flexible and committed to providing outstanding customer service.
• Previous reception, administration or customer service experience is desirable but not essential.

Responsibilities

• Welcoming visitors and ensuring they have a positive experience in the home.
• Answering and directing telephone calls in a friendly and professional manner.
• Managing the reception area and supporting the smooth running of the home.
• Assisting with administrative tasks, correspondence and record keeping.
• Supporting colleagues with general office duties.
• Building positive relationships with residents, relatives, visitors and external professionals.
• Helping to create a warm, supportive atmosphere where residents can thrive.

Skills

Friendly, approachable and profesional

Organised with attention to detail

MS Office / IT systems

Strong verbal & interpersonal skills

Time management & workload handling

Reliability & flexibility

Customer service experience desirable

Tools

Microsoft Office

Job description

Brendoncare Stildon in East Grinstead is seeking a friendly Receptionist to be the welcoming face and voice of our care home, supporting residents, families and staff. You will manage the reception, answer calls, handle admin tasks and help maintain a warm, professional environment.

The role offers competitive pay (£12.92 per hour), paid breaks, free meals on duty and development opportunities. Previous reception or customer service experience is welcome, with training provided to ensure