Care Home Receptionist – Warm and Organized Front Desk

Brendoncare Foundation; East Grinstead; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid breaks and a free meal while on/–

Free parking

Minimum 5.6 weeks' holiday

Enhanced annual leave

Comprehensive training

Free DBS check

Employee Assistance Programme

Early Pay

Job summary

Brendoncare Stildon in East Grinstead seeks a friendly Receptionist to welcome visitors, manage calls and support the home’s day-to-day operation. This full-time role requires someone professional, organized and capable of handling a varied workload with a warm, customer-focused approach.

The role offers competitive pay (£12.92 per hour), paid breaks, free meals on duty, parking, generous holiday entitlement and opportunities for training and development within a supportive charity environment.

Qualifications

• Friendly, approachable and professional persona.
• Organised with attention to detail in day-to-day tasks.
• Proficient in Microsoft Office and general IT systems.
• Strong communication with excellent telephone and interpersonal skills.
• Able to manage a varied workload and prioritise tasks.
• Reliable, flexible and customer-focused in a care-home environment.

Responsibilities

• Welcoming visitors and ensuring a positive experience in the home.
• Answering and directing telephone calls in a friendly and professional manner.
• Managing the reception area and supporting the smooth running of the home.
• Assisting with administrative tasks, correspondence and record keeping.
• Supporting colleagues with general office duties.
• Building positive relationships with residents, relatives, visitors and external professionals.
• Helping to create a warm, supportive atmosphere where residents can thrive.

Skills

Friendly and professional

Organised with detail

MS Office

Telephone skills

Multitasking

Customer service experience

Tools

Microsoft Office

IT systems

Job description

Brendoncare Stildon in East Grinstead seeks a friendly Receptionist to welcome visitors, manage calls and support the home’s day-to-day operation. This full-time role requires someone professional, organized and capable of handling a varied workload with a warm, customer-focused approach.

The role offers competitive pay (£12.92 per hour), paid breaks, free meals on duty, parking, generous holiday entitlement and opportunities for training and development within a supportive charity environment.