Care Home Administrator & HR & Customer Experience Lead

HealthJobs4U Ltd; Wimbledon; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Rewarding Excellence bonus

Refer a friend scheme

Retail and leisure discounts

Access to medical specialists

Free counselling and legal services

Tax code review service

Monthly staff lottery

Job summary

A leading healthcare provider in the UK is seeking an experienced Administrator to support the management team. This role involves enhancing customer experience, managing HR functions, payroll, and supervising other staff. Ideal candidates will have strong IT skills, attention to detail, and experience in customer-facing roles. The company offers various benefits and rewards for outstanding performance.

Qualifications

• Experience in a customer-facing role.
• Previous involvement in HR administration and recruitment.
• High level of attention to detail and the ability to prioritise.

Responsibilities

• Promote a warm environment for residents, staff, and visitors.
• Manage enquiries and showrounds for prospective families.
• Assist with the recruitment of home staff.
• Payroll preparation for home-based staff.
• Provide HR advice to employees.

Skills

Customer service experience

HR administration

Attention to detail

Microsoft Office proficiency

Education

CIPD qualification

Job description

A leading healthcare provider in the UK is seeking an experienced Administrator to support the management team. This role involves enhancing customer experience, managing HR functions, payroll, and supervising other staff. Ideal candidates will have strong IT skills, attention to detail, and experience in customer-facing roles. The company offers various benefits and rewards for outstanding performance.