Care Home Administrator & Compliance Lead

Bedford Borough Council; Bedford; On-site; GBP 20,000 - 28,000; Full time

Job summary

Bedford Borough Council seeks a Care Home Administrator to support Parkside care home operations with organisational efficiency and compassionate service.

You will provide administrative support to the management team, maintain records, ensure regulatory compliance, and deliver excellent customer service to residents, families, visitors and healthcare professionals. The role is a first point of contact within the home and requires professionalism and a welcoming environment.

Qualifications

• Highly organized and compassionate individual.
• Experience in administrative support roles is desirable.
• Ability to maintain accurate records and ensure regulatory compliance.
• Strong customer service orientation for residents, families and visitors.

Responsibilities

• Provide administrative support to management team.
• Maintain accurate records and documentation.
• Ensure compliance with regulatory requirements.
• Deliver excellent customer service to residents, families, visitors and healthcare professionals.

Skills

Organisational skills

Administrative experience

Communication skills

Regulatory knowledge

Job description

Bedford Borough Council seeks a Care Home Administrator to support Parkside care home operations with organisational efficiency and compassionate service.

You will provide administrative support to the management team, maintain records, ensure regulatory compliance, and deliver excellent customer service to residents, families, visitors and healthcare professionals. The role is a first point of contact within the home and requires professionalism and a welcoming environment.