Administrator (Parkside Residential Home)

Bedford Borough Council; Bedford; On-site; GBP 20,000 - 28,000; Full time

Job summary

Bedford Borough Council seeks a Care Home Administrator to support Parkside care home operations with organisational efficiency and compassionate service.

You will provide administrative support to the management team, maintain records, ensure regulatory compliance, and deliver excellent customer service to residents, families, visitors and healthcare professionals. The role is a first point of contact within the home and requires professionalism and a welcoming environment.

Qualifications

• Highly organized and compassionate individual.
• Experience in administrative support roles is desirable.
• Ability to maintain accurate records and ensure regulatory compliance.
• Strong customer service orientation for residents, families and visitors.

Responsibilities

• Provide administrative support to management team.
• Maintain accurate records and documentation.
• Ensure compliance with regulatory requirements.
• Deliver excellent customer service to residents, families, visitors and healthcare professionals.

Skills

Organisational skills

Administrative experience

Communication skills

Regulatory knowledge

Job description

We are seeking a highly organised and compassionate Care Home Administrator to support the smooth and efficient operation of Parkside care home.

You will play a key role in providing administrative support to the management team, ensuring accurate record keeping, maintaining compliance with regulatory requirements, and delivering excellent customer service to residents, families, visitors, and healthcare professionals.

The Care Home Administrator is often the first point of contact for the home and will help create a welcoming, professional, and supportive environment while ensuring all administrative processes are completed accurately and efficiently.

Bedford Borough Council is unable to offer visa sponsorship for this role.

Closing date: 24th September 2026

Interview date: 5th October 2025.

This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not \"protected\" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

The Council will not normally re-employ ex-employees in receipt of:

• a severance payment (within 12 months of leaving)


• a local government pension (applies to Senior Officers only)

unless the appointment is business critical

For further information, please email [e-mail]

Bedford Borough Council is unable to offer visa sponsorship for this role.