Care Home Administrator Assistant

Harbour Healthcare Limited; Stoke-on-Trent; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading company in the care sector is seeking a positive and proactive Care Home Administrator Assistant in Stoke-on-Trent. The successful candidate will join a dedicated team and handle a variety of tasks such as payroll processing, compliance maintenance, and providing administrative support. This position offers several employee benefits including discounts, counselling, and training opportunities.

Benefits

Discounts on shopping, fashion, entertainment, and travel

Wage access through Flex Earn

Free counselling for employees and family

Recognition awards and monthly vouchers

Training opportunities and pension scheme

Wellbeing resources, including meditation and mental health support

Company events and referral schemes

On-site parking

Qualifications

• Experience in administration required.
• Ability to multitask and prioritize effectively.
• Excellent communication skills essential.

Responsibilities

• Process payroll details using Cold Harbour system.
• Maintain compliance dashboards and assist with recruitment.
• Provide general administrative support to management.

Skills

Communication

Organizational skills

Proficiency in Microsoft Office

Resourcefulness

Multitasking

Job description

Care Home Administrator Assistant, Stoke-on-Trent

Client:

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

fdcdf00f2c62

Job Views:

11

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

Care Home Administrator Assistant

Location: Clement Court Care Home, High Lane, Tunstall, Stoke-on-Trent ST6 6JN

Company: Harbour Healthcare

Harbour Healthcare is recruiting for an Admin Assistant in Tunstall, Stoke-on-Trent. We set high standards for resident care, and working for Harbour Healthcare means joining a team that prioritizes residents' care and comfort. Our team is professional, respectful, responsible, well-trained, and holds high expectations for themselves and each other.

This role offers a great opportunity for a positive, self-motivated, friendly, and proactive individual with experience in the field to join our established team of professionals.

Main duties include:

• Processing payroll details for all employees using Cold Harbour system.
• Ensuring compliance of care worker and service user files, and following up on key documents.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with recruitment, vetting, screening, and training of new staff.
• Filing and administrative tasks.
• Answering calls and liaising with clients, relatives, and external stakeholders.
• Taking minutes of meetings and adhering to GDPR.
• Writing letters and emails.
• Providing general administrative support to management and the home.

The role requires previous experience and key attributes such as excellent communication, proficiency in Microsoft Office, resourcefulness, organizational skills, and the ability to multitask and prioritize.

Benefits include:

• Discounts on shopping, fashion, entertainment, and travel.
• Wage access through Flex Earn.
• Free counselling for employees and family.
• Recognition awards, monthly vouchers, training opportunities, pension scheme, and retail discounts.
• Wellbeing resources including meditation, podcasts, mental health support, workout plans, and virtual classes.
• Company events, referral schemes, and on-site parking.

If interested, please apply now. Note: A valid work permit is required if you are not a passport holder of the country for the vacancy. Applications should be made via the 'Apply now' button. No bank details should be provided at this stage.

Created on 25/06/2025 by TN, United Kingdom

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