Care Home Administrator Assistant

Harbour Healthcare; Stoke-on-Trent; On-site; GBP 18,000 - 25,000; Full time

Job summary

Harbour Healthcare is seeking an Admin Assistant for their Clement Court Care Home in Stoke-on-Trent. The position requires strong communication skills and proficiency in Microsoft Office, with responsibilities including payroll processing, compliance management, and support for recruitment. This role offers a chance to join a dedicated team focused on resident care and comfort.

Benefits

Discounts on Shopping, Fashion, Days out

FREE face-to-face counselling

Staff recognition award ceremonies

£30 voucher for 'Employee of the month'

Opportunities for training and career progression

Salary Sacrifice Pension scheme

Blue Light Card for discounts

Access to FREE eye tests and discounted glasses

Cashback card for savings

FREE meditation series and wellbeing events

Qualifications

• Must have previous experience as an administrator.
• Demonstrate resourcefulness and proactivity during issues.
• Possess a professional attitude and appearance.

Responsibilities

• Process payroll details for all employees.
• Assure compliance of care worker and service user files.
• Provide general administrative support to management.

Skills

Excellent written and verbal communication skills

Proficiency using Microsoft Office Suite

Hands-on experience with office equipment

Excellent organisational skills

Multitasking and time-management skills

Job description

Clement Court Care Home, High Lane, Tunstall, Stoke-on-Trent ST6 6JN

Harbour Healthcare

Harbour Healthcare are recruiting for a Admin assistant in Tunstall, Stoke on Trent. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.
  
  

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks.
  
  

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• Flex Earn - Earned wage access.
• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated ‘Employee of the month’
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card - up to 50% discount across 100’s of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card - save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme - earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking
  
  

If you believe that you might be right for this role, we would love to hear from you.

Apply now!

#INDHP