Care Home Administrator

Harbour Healthcare Limited; Liverpool; On-site; GBP 20,000 - 28,000; Full time

Job summary

Harbour Healthcare is seeking a Care Home Administrator in Woolton, Liverpool. The role involves managing payroll, compliance, and administrative support while ensuring a smooth office operation. Applicants should possess strong communication skills and demonstrate resourcefulness and multitasking abilities. The position offers a range of employee benefits including discounts, training opportunities, and wellness programs.

Benefits

Discounts on Shopping and Entertainment

Flex Earn – Earned wage access

FREE face-to-face counselling

Employee of the month voucher

Opportunities for training and career progression

Salary Sacrifice Pension scheme

Blue Light Card discounts

Access to FREE eye test

Discounted glasses

FREE mental health support programmes

Qualifications

• Excellent written and verbal communication skills.
• Hands-on experience with office equipment.
• Professional attitude and appearance.

Responsibilities

• Processing payroll details for all employees.
• Ensuring compliance with care worker and service user files.
• Providing general administrative support to management.

Skills

Communication

Multitasking

Resourcefulness

Job description

Harbour Healthcare are recruiting for a Care Home Administratorin Woolton, Liverpool. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

· Processing payroll details for all employees. Use of Cold Harbour system.

· Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.

· Maintaining and updating compliance dashboards such as NMDS and training platforms.

· Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.

· Answering telephone calls and liaising with clients, their relatives, and external stakeholders.

· Taking minutes of meetings.

· Adhering to current GDPR requirements.

· Writing letters and emails.

· Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

· Excellent written and verbal communication skills

· Hands-on experience with office equipment (e.g. fax machines and printers)

· Professional attitude and appearance

· Ability to be resourceful and proactive when issues arise

· Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• Flex Earn – Earned wage access.
• FREE face-to-face counselling, for you and your family!
• £ voucher available every month for the nominated ‘Employee of the month’
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card – up to % discount across ’s of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card – save up to £ annually, can be used at over big brands
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme – earn upto £ when referring a friend to work for Harbour Healthcare
• On-site parking

If you believe that you might be right for this role, we would love to hear from you.

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Created on 25/06/2025 by TN United Kingdom