Care Home Administrator

Harbour Healthcare Ltd; Stoke-on-Trent; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care home provider in Stoke-on-Trent is seeking a Care Home Administrator to join their team. You will handle payroll processing, maintain compliance, and provide administrative support to ensure smooth office operations. Ideal candidates will have a professional attitude and previous experience in admin roles, alongside strong communication and organizational skills. The position offers various employee benefits, including discounts, training opportunities, and well-being support.

Benefits

Discounts on Shopping, Fashion, Days out, Travel, Entertainment and more

Flex Earn – Earned wage access

FREE face-to-face counselling for you and your family

Staff recognition award ceremonies

£30 voucher for 'Employee of the month'

Opportunities for training and career progression

Salary Sacrifice Pension scheme

Blue Light Card – up to 50% discount across many retailers

FREE eye test and discounted glasses

Cashback card – save up to £500 annually

Access to FREE mental health support programmes

Seasonal company events and competitions

Refer a friend scheme offering bonuses

Qualifications

• Previous experience in administrative roles is essential.
• Proactive with a professional attitude and appearance.

Responsibilities

• Process payroll, maintain compliance files, and assist in recruitment.
• Provide general administrative support and ensure smooth office operations.

Skills

Excellent written and verbal communication skills

Proficiency using Microsoft Office Suite

Organisational skills

Multitasking and time-management

Job description

Care Home Administrator

Clement Court Care Home,High Lane, Tunstall, Stoke-on-Trent ST6 6JN

Harbour Healthcare

Harbour Healthcare are recruiting for a Admin assistant in Tunstall, Stoke on Trent.Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

· Processing payroll details for all employees. Use of Cold Harbour system.

· Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.

· Maintaining and updating compliance dashboards such as NMDS and training platforms.

· Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.

· Filing.

· Answering telephone calls and liaising with clients, their relatives, and external stakeholders.

· Taking minutes of meetings.

· Adhering to current GDPR requirements.

· Writing letters and emails.

· Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

· Excellent written and verbal communication skills

· Proficiency using Microsoft Office Suite

· Hands-on experience with office equipment (e.g. fax machines and printers)

· Professional attitude and appearance

· Ability to be resourceful and proactive when issues arise

· Excellent organisational skills

· Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• Flex Earn – Earned wage access.
• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated ‘Employee of the month’
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card – up to 50% discount across 100’s of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card – save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking

If you believe that you might be right for this role, we would love to hear from you.

Apply now!

#INDHP