Care Home Administrator

Orchard Care Homes Ltd.; Tapton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Colleague discounts

Making a Difference award

Long Service Awards

Employee Assistance Programme

Pension scheme

DBS check

Job summary

Riverdale Care Home, part of Orchard Care Homes Ltd., seeks a competent Care Home Administrator to be the initial point of contact for Residents, families, and staff, including HR, payroll and finance teams. The role requires accuracy, compliance, and effective communication within a busy care home environment.

You will work across multiple systems, ensuring information is captured correctly, while supporting rostering and payroll responsibilities and contributing to a well-organised home

Qualifications

• Experience in a similar administrator role.
• Strong communication and literacy/numeracy.
• Experience with rostering and payroll systems.
• Understanding of HR processes.

Responsibilities

• Be the first point of contact for Residents, their families and representatives, home management, and colleagues including HR, payroll and finance teams.
• Support administration across information capture in systems to ensure accuracy and compliance.
• Assist with general admin tasks and support within the home.

Skills

Communication skills

Team player

Work under pressure

Literacy and numeracy

Rostering systems

Payroll systems

HR processes

Initiative

Tools

Rostering software

Payroll software

Job description

Care Home Administrator, you will be the first point of contact for Residents, their family members and representatives, the home management and colleagues in addition to HR, payroll and the finance teams. You will work with a range of computer systems, ensuring all information is captured in an accurate and compliant manner.

Riverdale Care Home are seeking to appoint an experienced and dedicated Administrator to join our team and play a pivotal role within our home.

• Previous experience within a similar role is desirable.
• Able to work both as part of a team and under own initiative to achieve goals.
• Strong communication skills.
• The ability to perform under pressure and prioritise workload.
• Strong literacy and numeracy skills.
• Experience of operating rostering and payroll systems.
• General understanding of contracts and their importance in a regulated setting.
• Knowledge of HR processes (this is a significant advantage).
• Hundreds of colleague discounts every month across shopping, holidays, dining, tech, and more
• Excellent employee recognition schemes such as 'Making a Difference' award and Long Service Awards
• Free emotional, practical, and financial support that's fully confidential, through an Employee Assistance Programme helpline and wellbeing app that's available 24/7, all year round
• Company-supported pension scheme to invest in your future
• Fully funded DBS check

About Orchard Care Homes

Within walking distance from the Parish Church and the River Rother, Riverdale Residential Care Home provides specialist residential and dementia care in a warm and friendly environment. Orchard Care Homes has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones. We believe in investing in our people.

Your professional development will be actively encouraged, with plenty of training and progression opportunities across our portfolio of homes.