Care Home Administrative Coordinator

Birchstone Care Limited; East Oakley; On-site; GBP 22,000 - 30,000; Full time

Job summary

Birchstone Care Limited is seeking an Administrative Assistant for Millway House Nursing Home. You will support residents, families and staff with day-to-day administration, manage enquiries, and help coordinate events and surveys.

The role requires excellent communication, strong organisational skills, and a compassionate, proactive attitude. Confidentiality is essential as you work with staff and residents in a supportive home environment.

Qualifications

• Previous administrative or office support experience; care/healthcare background is desirable but not essential.
• Excellent communication and interpersonal skills with a friendly, professional manner.
• Strong organisational skills and ability to manage multiple tasks.
• Proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems.
• Experience completing audits and maintaining records.
• Experience taking minutes at meetings.
• Ability to handle confidential information with discretion.

Responsibilities

• Support residents, families and staff with day-to-day administration.
• Manage telephone and email enquiries and provide a warm welcome to visitors.
• Assist with recruitment administration and maintaining staff records.
• Manage rota, holidays, and filing; coordinate events and surveys.
• Support Home Manager with a wide range of administrative duties.

Skills

Administrative support

Customer service

Microsoft Office

Record keeping

Minuting meetings

Confidentiality

Tools

CoolCare

Rota systems

Job description

Birchstone Care Limited is seeking an Administrative Assistant for Millway House Nursing Home. You will support residents, families and staff with day-to-day administration, manage enquiries, and help coordinate events and surveys.

The role requires excellent communication, strong organisational skills, and a compassionate, proactive attitude. Confidentiality is essential as you work with staff and residents in a supportive home environment.