Care Home Administrative Assistant — Organized Support in a Caring Team

Birchstone Care Limited; Colchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Birchstone Care Limited in Colchester (UK) is seeking an Administrative Assistant to provide essential office support for a busy care home. The role focuses on organisation, clear communication with residents, families and staff, and accurate record-keeping.

You will join a friendly, supportive team and have opportunities to develop skills within a caring environment. The successful candidate will need the right to work in the UK and be reliable, professional, and eager to learn new tasks in a

Qualifications

• Right to work in the UK.
• Previous admin/office experience desirable but not essential.
• Excellent organisation and time management.
• Strong communication and interpersonal skills.
• Good attention to detail and record-keeping.
• Proficient with Word, Excel and email.
• Reliable, flexible and able to work as part of a team.
• Willingness to learn and undertake training.

Responsibilities

• Support the day-to-day running of the care home office, including answering phones, greeting visitors, and responding to enquiries in a friendly, professional manner.
• Maintain accurate records, files, and databases in line with company policies and data protection requirements.
• Assist with scheduling appointments, meetings, and staff rotas.
• Prepare correspondence, reports, and other documents as required.
• Help with ordering supplies and maintaining stock levels for the home.
• Work closely with care staff, management, and external contacts to ensure smooth communication and effective teamwork.
• Assist with new staff induction paperwork and support recruitment administration.
• Support the management team with any other administrative tasks as needed.

Skills

Organisation & time management

Communication skills

Attention to detail

Computer literacy (Word, Excel)

Teamwork

Reliability & flexibility

Tools

Microsoft Office

Job description

Birchstone Care Limited in Colchester (UK) is seeking an Administrative Assistant to provide essential office support for a busy care home. The role focuses on organisation, clear communication with residents, families and staff, and accurate record-keeping.

You will join a friendly, supportive team and have opportunities to develop skills within a caring environment. The successful candidate will need the right to work in the UK and be reliable, professional, and eager to learn new tasks in a