Administrative Assistant - Care Home

Birchstone Care Limited; Colchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Birchstone Care Limited in Colchester (UK) is seeking an Administrative Assistant to provide essential office support for a busy care home. The role focuses on organisation, clear communication with residents, families and staff, and accurate record-keeping.

You will join a friendly, supportive team and have opportunities to develop skills within a caring environment. The successful candidate will need the right to work in the UK and be reliable, professional, and eager to learn new tasks in a

Qualifications

• Right to work in the UK.
• Previous admin/office experience desirable but not essential.
• Excellent organisation and time management.
• Strong communication and interpersonal skills.
• Good attention to detail and record-keeping.
• Proficient with Word, Excel and email.
• Reliable, flexible and able to work as part of a team.
• Willingness to learn and undertake training.

Responsibilities

• Support the day-to-day running of the care home office, including answering phones, greeting visitors, and responding to enquiries in a friendly, professional manner.
• Maintain accurate records, files, and databases in line with company policies and data protection requirements.
• Assist with scheduling appointments, meetings, and staff rotas.
• Prepare correspondence, reports, and other documents as required.
• Help with ordering supplies and maintaining stock levels for the home.
• Work closely with care staff, management, and external contacts to ensure smooth communication and effective teamwork.
• Assist with new staff induction paperwork and support recruitment administration.
• Support the management team with any other administrative tasks as needed.

Skills

Organisation & time management

Communication skills

Attention to detail

Computer literacy (Word, Excel)

Teamwork

Reliability & flexibility

Tools

Microsoft Office

Job description

About the Role

Are you organised, approachable, and passionate about supporting others? Join Birchstone Care Limited as an Administrative Assistant and play a vital part in ensuring our care home runs smoothly. If you enjoy working in a friendly, supportive team where your attention to detail and communication skills are truly valued, we would love to hear from you.

Please note: We are not accepting applications from candidates requiring visa sponsorship for this position. Applicants must already have the appropriate right to work in the UK.

Job Opportunity

Administrative Assistant – Join Our Caring Team

Are you efficient, reliable, and committed to helping others? At Birchstone Care Limited, you will be a valued member of our close-knit team, providing essential administrative support to help our care home deliver the highest standards of service to residents, families, and colleagues.

As an Administrative Assistant, you will:

• Support the day-to-day running of the care home office, including answering phones, greeting visitors, and responding to enquiries in a friendly, professional manner.
• Maintain accurate records, files, and databases in line with company policies and data protection requirements.
• Assist with scheduling appointments, meetings, and staff rotas.
• Prepare correspondence, reports, and other documents as required.
• Help with ordering supplies and maintaining stock levels for the home.
• Work closely with care staff, management, and external contacts to ensure smooth communication and effective teamwork.
• Assist with new staff induction paperwork and support recruitment administration.
• Support the management team with any other administrative tasks as needed.

At Birchstone Care Limited, you will be welcomed into a supportive, family-feel culture where your hard work and dedication are truly appreciated. We offer a rewarding place to work, with opportunities to develop your skills and make a real difference every day.

Please note: We are not accepting applications from candidates requiring visa sponsorship for this position. Applicants must already have the appropriate right to work in the UK.

Essential Skills

• Right to work in the UK (we are not offering sponsorship opportunities).
• Previous experience in an administrative or office-based role is desirable but not essential.
• Excellent organisation and time management skills, with the ability to manage multiple tasks.
• Strong communication and interpersonal skills, with a friendly, approachable manner.
• Good attention to detail and a commitment to maintaining accurate records.
• Confident using computers and standard office software (e.g., Word, Excel, email).
• Reliable, flexible, and able to work effectively as part of a team.
• Respectful, professional, and sensitive to the needs of residents and colleagues.
• Willingness to learn and undertake relevant training.