Care Home Administration Lead

Methodist Home For the Aging Corporation; Wells; Sur place; GBP 38 000 - 41 000; Plein temps

Avantages offerts par ce poste

30 days holiday

Strong pension scheme

DBS checks and uniforms

Confidential counselling and support

Flexible options to buy/sell annual or

Discounts via Blue Light Card and Vivu

Induction and ongoing training

Long service awards

Résumé du poste

MHA is seeking an experienced Administration Manager based at Torrwood care home, Wells. You will provide efficient admin support across the home’s operation, support the Home Manager, and ensure regulatory compliance and policy adherence.

You will handle confidential data, payroll/roster systems, admissions, budgeting, audits, staff records, training, and reports for inspections. The role offers a supportive culture, development opportunities, and a focus on wellbeing.

Qualifications

• Previous administration experience.
• Proficient IT skills: Word, Excel, Outlook and CRM systems.
• Strong numeracy and literacy.
• Understanding of financial management and budgeting.
• Ability to work independently and manage time effectively.
• Excellent customer service and relationship-building.
• Attention to detail and accuracy.
• Ability to handle confidential information.
• Flexible, proactive approach to supporting the Home.
• Compassion, integrity and alignment with MHA values.

Responsabilités

• Oversee payroll/rostering data and ensure accurate payroll information.
• Manage resident admissions including funding, contracts, invoicing and CareSys updates.
• Support procurement within budget and assist with cost controls.
• Assist with monthly safe audits and financial reviews.
• Maintain staff rotas, holidays, absences and recruitment admin.
• Organise staff inductions and ensure training and appraisals are logged.
• Support return-to-work docs, Bradford factor, and supervision logs.
• Prepare and maintain documentation for inspections and regulatory visits.
• Track surveys, complaints, compliments, action plans and KPIs.
• Maintain marketing records, handle enquiries, viewings and assessments.
• Take notes for key meetings and keep confidential records.
• Monitor health and safety files, audits and incident trends.
• Support infection control tests and follow-up actions.
• Delegate tasks to reception staff where applicable.
• Adhere to safeguarding and all MHA policies.

Connaissances

Administration experience

IT systems (Word, Excel, Outlook)

Numeracy and literacy

Financial management & budgeting

Independent working

Customer service

Attention to detail

Confidentiality

Flexible & proactive

Compassion & integrity

Formation

NVQ Level 2 in Business Administration or equivalent

Description du poste

MHA is seeking an experienced Administration Manager based at Torrwood care home, Wells. You will provide efficient admin support across the home’s operation, support the Home Manager, and ensure regulatory compliance and policy adherence.

You will handle confidential data, payroll/roster systems, admissions, budgeting, audits, staff records, training, and reports for inspections. The role offers a supportive culture, development opportunities, and a focus on wellbeing.