Care Home Administration Lead | Payroll & Compliance

MHA; Wells; Remote; GBP 34,000 - 42,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

DBS checks

Counselling

Flexible annual leave

Blue Light Card discounts

Career progression

Long service awards

Job summary

MHA is seeking an Administration Manager at Torrwood care home in Wells to provide efficient administrative support across all aspects of the home’s operation. You will join the management team, helping ensure regulatory compliance and adherence to MHA policies and procedures.

Your role includes handling staff and resident information, processing financial data, supporting system changes, and delivering excellent customer service to internal and external stakeholders.

Qualifications

• Experience in administration and office management.
• Proficient with Word, Excel, Outlook and CRM systems.
• Strong numeracy and literacy skills.
• Understanding of financial management, record keeping and budgeting.

Responsibilities

• Oversee payroll/rostering systems and ensure accurate payroll data.
• Manage resident admissions, funding, contracts, invoicing and CareSys updates.
• Support purchasing within budget and flag budget issues.
• Assist with monthly safe audits and financial reviews.
• Maintain staff rotas, holidays, absences and recruitment administration.

Skills

Administration experience

MS Office

Numeracy

Literacy

Financial management

Record keeping

Budgeting

Independence

Time management

Customer service

Attention to detail

Confidentiality

Flexibility

Compassion

NVQ Level 2 in Business Administration

Payroll

Rota planning

Multi-stakeholder engagement

Education

NVQ Level 2 in Business Administration

Tools

CareSys payroll system

Job description

MHA is seeking an Administration Manager at Torrwood care home in Wells to provide efficient administrative support across all aspects of the home’s operation. You will join the management team, helping ensure regulatory compliance and adherence to MHA policies and procedures.

Your role includes handling staff and resident information, processing financial data, supporting system changes, and delivering excellent customer service to internal and external stakeholders.