Care Home Admin & Operations Lead

Lily; Huntingdon; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company pension

Free parking

On-site parking

Job summary

Lily is seeking an Office Manager to organize and oversee administrative functions for the care home in Huntingdon. You will manage reception, handle payroll inputs, maintain confidential resident and staff records, and liaise with care staff, families, and external agencies.

Strong organisational and data protection knowledge are essential. You will ensure compliance with GDPR, CQC requirements in England, and health and safety; support audits, reporting, and recruitment administration while

Qualifications

• Experience in administrative, office management, or business support roles.
• Strong organisational and time-management skills.
• Ability to manage multiple tasks and priorities simultaneously.
• Experience maintaining records and filing systems; processing invoices and purchase orders.
• Experience with payroll information and staff time sheets; monitoring resident accounts.

Responsibilities

• Initiate and maintain office systems for smooth care home operation.
• Maintain confidentiality and GDPR compliance across documents.
• Handle emails, mail, and messages; liaise with authorities and Head Office.
• Keep accounts up to date; handle cash, receipts, and banking; petty cash records.
• Maintain resident and staff files; ensure audit-ready documentation.
• Support recruitment admin: DBS checks, references, contracts, training records.
• Respond to enquiries and complaints professionally; support resident experience.

Skills

Administrative experience

Organisational skills

MS Office

Payroll processing

Data protection / GDPR

Communication skills

Recruitment admin

Reception duties

Report generation

Budget handling

Tools

Care home management systems

Databases

Job description

Lily is seeking an Office Manager to organize and oversee administrative functions for the care home in Huntingdon. You will manage reception, handle payroll inputs, maintain confidential resident and staff records, and liaise with care staff, families, and external agencies.

Strong organisational and data protection knowledge are essential. You will ensure compliance with GDPR, CQC requirements in England, and health and safety; support audits, reporting, and recruitment administration while