Care Facilitator & Multiskilled Admin for Health Team

NHS; Ipswich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local GP practice in Ipswich is seeking a full-time administrator to serve as the link between clinicians and patients. Responsibilities include managing patient communications, processing prescriptions, and providing secretarial support. The ideal candidate will have excellent communication skills and experience in healthcare. Benefits include NHS pension contributions and generous leave entitlements.

Benefits

NHS Pension with 14.38% employer contribution

6 weeks annual leave + bank holidays

Support with training

Monthly well-being staff and team building events

Staff well-being room

Personal fleece jacket

Qualifications

• Experience using a patient clinical system is ideal.
• Experience of working within healthcare as a healthcare assistant or administrator is desirable.

Responsibilities

• Act as the front-line interface between patients and the practice for prescriptions.
• Provide high standards of patient communication via telephone, letter, and SMS.
• Liaise with patients for healthcare outcomes in line with practice objectives.

Skills

Excellent communication and interpersonal skills

Experience working with the public

Team player

Tools

SystmOne

Job description

A local GP practice in Ipswich is seeking a full-time administrator to serve as the link between clinicians and patients. Responsibilities include managing patient communications, processing prescriptions, and providing secretarial support. The ideal candidate will have excellent communication skills and experience in healthcare. Benefits include NHS pension contributions and generous leave entitlements.