Care Coordinator Tithe Lodge, Ettington lodge and Briar croft

Unique Senior Care; Stratford-upon-Avon; On-site; GBP 27,000 - 32,000; Full time

Job summary

Unique Senior Care is seeking a proactive Care Coordinator for our Extra Care services at Tithe Lodge, Ettington Lodge and Briar Croft. You will ensure safe, person‑centred care and seamless continuity across two sites in Stratford and Southam.

Join a passionate team where your organisation, communication and scheduling skills will directly impact clients and caregivers every day. The role offers a permanent, full‑time position with a competitive salary and ongoing training.

Qualifications

• Experience in care coordination, scheduling or care management.
• Excellent organising skills with strong attention to detail.
• Calm under pressure with good decision making.
• Strong IT aptitude and proficiency in Microsoft Office.
• Commitment to delivering compassionate, high‑quality client service.
• Ability to communicate with people from diverse backgrounds.

Responsibilities

• Coordinate client care schedules using Nourish CMS.
• Match Caregivers with clients to ensure continuity of care.
• Manage daily rotas, annual leave, sickness cover and schedule changes.
• Support new client starts, caregiver introductions and shadow shifts.
• Build positive relationships with clients, families and caregivers.
• Collaborate with Orbit Housing, NHS teams and social workers.
• Maintain accurate records and ensure compliance with standards.
• Support recruitment, onboarding and training coordination.
• Contribute to business growth, quality improvement and service development.

Skills

Care coordination

Scheduling

Attention to detail

IT systems

Microsoft Office

Customer service

Communication

Team collaboration

Tools

Nourish CMS

Job description

Care Coordinator – Extra Care Tithe Lodge, Ettington lodge and Briar croft

Salary: £29520

Department: Operations

Location: Tithe Lodge, Ettington lodge and Briar croft

Employment type: Permanent & Full-time

Hours Per Week: 40

Job Description

Care Coordinator – Extra Care

Location: Tithe Lodge, Ettington lodge and Briar croft
Salary: £29,520
Hours: Full Time

We're looking for an organised, proactive and compassionate Care Coordinator to join our growing Extra Care team at Tithe Lodge, Ettington lodge and Briar croft

If you're someone who thrives in a fast-paced environment, enjoys solving problems, loves building relationships and wants to make a real difference every day, we'd love to hear from you.

About the Role

As our Care Coordinator, you'll be at the heart of our service, ensuring every client receives safe, reliable and person-centred care.

You’ll play a key role in ensuring continuity of care, supporting service growth and helping our team deliver the outstanding experience our clients deserve.

The successful candidate will work across both of our sites, based in Stratford and Southam, offering a varied role across two locations.

What You'll Be Doing

• Coordinating client care schedules using our Nourish care management system.
• Ensuring continuity of care by matching Caregivers with clients.
• Managing daily rotas, annual leave, sickness cover and schedule changes.
• Supporting new client starts, Caregiver introductions and shadow shifts.
• Building positive relationships with clients, families and Caregivers.
• Working closely with Orbit Housing, local NHS teams, Social Workers and other healthcare professionals.
• Maintaining accurate records and ensuring compliance with CQC standards.
• Supporting recruitment, onboarding and training coordination.
• Contributing to business growth, quality improvement and service development.

What We're Looking For

You’ll be someone who:

• Has experience in care coordination, scheduling or care management.
• Is highly organised with excellent attention to detail.
• Can remain calm and make good decisions under pressure.
• Enjoys communicating with people from all backgrounds.
• Is confident using IT systems and Microsoft Office.
• Has a genuine passion for delivering exceptional customer service.
• Shares our values of compassion, respect and professionalism.

Experience within domiciliary care, Extra Care or another health and social care setting would be advantageous.

Why Join Unique Senior Care?

At Unique Senior Care, we believe our colleagues are our greatest asset. When you join us, you'll become part of a supportive, ambitious team that genuinely cares about making a difference.

We offer:

• Competitive salary.
• Ongoing training and career development.
• Supportive leadership team.
• A friendly and collaborative working environment.
• The opportunity to make a meaningful difference to people's lives every single day.

Ready to Make a Difference?

If you're looking for a rewarding role where your organisation, communication and coordination skills can positively impact the lives of clients and Caregivers alike, we'd love to hear from you.

The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as ‘spent’, must be declared. If successful in being appointed this position, we will carry out a Disclosure and Barring Service (DBS) Enhanced criminal record check.

Any personal information you share with us will be treated in line with our company Privacy Policy.

Unique Senior Care is proud to promote equal employment opportunities to all applicants and employees regardless of their race, religion/belief, sex, sexual orientation, marital status, pregnancy, maternity, national origin, ethnic background, disability, or age.