Care Coordinator Tithe Lodge, Ettington lodge and Briar croft

Uniquecare; Stratford-upon-Avon; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Ongoing training and career developm​t

Supportive leadership team

Friendly and collaborative environment

Meaningful difference in people’s live

Job summary

Unique Senior Care is seeking an organised Care Coordinator to join our Extra Care team across two sites, Stratford and Southam. You will ensure safe, person-centred care and help grow the service by coordinating schedules, ensuring continuity of care and building strong relationships with clients, families and carers.

You'll manage rotas, annual leave and schedule changes using Nourish, support new client starts and caregiver introductions, and work with local health partners to deliver

Qualifications

• Experience in care coordination, scheduling or care management.
• Highly organised with excellent attention to detail.
• Can remain calm and make good decisions under pressure.
• Enjoys communicating with people from diverse backgrounds.
• Confident using IT systems and Microsoft Office.
• Has a genuine passion for delivering exceptional customer service.
• Shares our values of compassion, respect and professionalism.
• Experience within domiciliary care or Extra Care is advantageous.

Responsibilities

• Coordinate client care schedules using Nourish system.
• Match Caregivers with clients to ensure continuity of care.
• Manage daily rotas, annual leave, sickness cover and schedule changes.
• Support new client starts and caregiver introductions.
• Build relationships with clients, families and caregivers.
• Work with Orbit Housing, NHS teams, social workers and other healthcare professionals.
• Maintain records and ensure compliance with CQC standards.
• Support recruitment, onboarding and training coordination.
• Contribute to service growth and quality improvement.

Skills

Care coordination

Organised

Attention to detail

Communication

IT systems

MS Office

Customer service

Tools

Nourish care management system

Job description

Care Coordinator – Extra Care Tithe Lodge, Ettington lodge and Briar croft

Salary: £29520

Department: Operations

Location: Tithe Lodge, Ettington lodge and Briar croft

Employment type: Permanent & Full-time

Hours Per Week: 40

Job Description

Care Coordinator – Extra Care

Location: Tithe Lodge, Ettington lodge and Briar croft
Salary: £29,520
Hours: Full Time

We're looking for an organised, proactive and compassionate Care Coordinator to join our growing Extra Care team at Tithe Lodge, Ettington lodge and Briar croft

If you're someone who thrives in a fast-paced environment, enjoys solving problems, loves building relationships and wants to make a real difference every day, we'd love to hear from you.

About the Role

As our Care Coordinator, you'll be at the heart of our service, ensuring every client receives safe, reliable and person-centred care.

You’ll play a key role in ensuring continuity of care, supporting service growth and helping our team deliver the outstanding experience our clients deserve.

The successful candidate will work across both of our sites, based in Stratford and Southam, offering a varied role across two locations.

What You'll Be Doing

• Coordinating client care schedules using our Nourish care management system.
• Ensuring continuity of care by matching Caregivers with clients.
• Managing daily rotas, annual leave, sickness cover and schedule changes.
• Supporting new client starts, Caregiver introductions and shadow shifts.
• Building positive relationships with clients, families and Caregivers.
• Working closely with Orbit Housing, local NHS teams, Social Workers and other healthcare professionals.
• Maintaining accurate records and ensuring compliance with CQC standards.
• Supporting recruitment, onboarding and training coordination.
• Contributing to business growth, quality improvement and service development.

What We're Looking For

You’ll be someone who:

• Has experience in care coordination, scheduling or care management.
• Is highly organised with excellent attention to detail.
• Can remain calm and make good decisions under pressure.
• Enjoys communicating with people from all backgrounds.
• Is confident using IT systems and Microsoft Office.
• Has a genuine passion for delivering exceptional customer service.
• Shares our values of compassion, respect and professionalism.

Experience within domiciliary care, Extra Care or another health and social care setting would be advantageous.

Why Join Unique Senior Care?

At Unique Senior Care, we believe our colleagues are our greatest asset. When you join us, you'll become part of a supportive, ambitious team that genuinely cares about making a difference.

We offer:

• Competitive salary.
• Ongoing training and career development.
• Supportive leadership team.
• A friendly and collaborative working environment.
• The opportunity to make a meaningful difference to people's lives every single day.

Ready to Make a Difference?

If you're looking for a rewarding role where your organisation, communication and coordination skills can positively impact the lives of clients and Caregivers alike, we'd love to hear from you.

The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as ‘spent’, must be declared. If successful in being appointed this position, we will carry out a Disclosure and Barring Service (DBS) Enhanced criminal record check.

Any personal information you share with us will be treated in line with our company Privacy Policy.

Unique Senior Care is proud to promote equal employment opportunities to all applicants and employees regardless of their race, religion/belief, sex, sexual orientation, marital status, pregnancy, maternity, national origin, ethnic background, disability, or age.