Care Coordinator & Team Lead — Home Care

Bluebird Care Durham North; Basingstoke; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Career progression opportunities

Pension scheme

Ongoing training and development

Staff discounts

Job summary

Bluebird Care North Hampshire & West Berkshire is seeking a dedicated Care Coordinator/Supervisor in Basingstoke. You’ll coordinate care staff, manage referrals, and ensure care plans are followed, with a supportive leadership team and ongoing training.

The role requires a permanent Right to Work in the UK, a full driving licence, and a passion for high-quality domiciliary care. Monday–Friday, 8:30am–5pm, with potential on-call duties.

Qualifications

• Must be caring and compassionate toward people needing care.
• Office-based, Monday to Friday 8:30am–5pm.
• Full UK driving licence with access to own vehicle.
• Excellent IT skills and ability to communicate clearly.
• Two years’ experience in domiciliary care; NVQ3 preferred.
• Permanent UK Right to Work.

Responsibilities

• Liaise with Lead Coordinator/Registered Manager to ensure appropriate staffing and coverage.
• Assist in enrolment/recruitment of new employees.
• Allocate and process new customer referrals for care and support.
• Process changes to customers’ care needs promptly.
• Ensure adequate cover to deliver care on time and per care plans.
• Prepare reports for the Registered Manager.
• Participate in out-of-hours on-call rota after training.

Skills

Excellent IT skills

Customer service

Full UK driving licence

2 years domiciliary care experience

Education

NVQ3 in health and social care (preferred)

Tools

MS Office

Job description

Bluebird Care North Hampshire & West Berkshire is seeking a dedicated Care Coordinator/Supervisor in Basingstoke. You’ll coordinate care staff, manage referrals, and ensure care plans are followed, with a supportive leadership team and ongoing training.

The role requires a permanent Right to Work in the UK, a full driving licence, and a passion for high-quality domiciliary care. Monday–Friday, 8:30am–5pm, with potential on-call duties.