Care Coordinator & Supervisor - Lead Care Team & Growth

Bluebird Care; Basingstoke; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave including bankhol

Pension scheme

Professional development and training

Unlimited referral programme £310 per

Free annual MOT on your car

Ongoing leadership support

Job summary

Bluebird Care North Hampshire & West Berkshire is seeking a Care Coordinator/Supervisor to help our team grow and deliver outstanding domiciliary care. You will liaise with the Lead Coordinator and Registered Manager to ensure adequate staffing and to arrange cover for sickness or holidays.

This role requires at least 2 years of domiciliary care experience, a full UK driving licence, strong IT skills, and a commitment to high-quality customer service.

Qualifications

• At least 2 years of experience in domiciliary care.
• An NVQ3 in health and social care is preferred.
• Full UK driving licence with access to own vehicle.
• Excellent IT skills and a commitment to high-quality customer service.

Responsibilities

• Liaise with the Lead Coordinator and/or Registered Manager to ensure the right number of carers are recruited with the right skills mix.
• Arrange cover for sickness, absenteeism or holidays.
• Support enrolment/recruitment of new employees.
• Allocate and process new customer referrals promptly and effectively.
• Process changes to customers' required care and support needs.
• Ensure adequate cover to deliver care on time and per care plans.
• Carry out general office duties and prepare reports.
• partake in out-of-hours on-call rota after training and assessment.

Skills

Driving licence

IT skills

Domiciliary care experience

Customer service

Right to Work in UK

Education

NVQ3 in health and social care

Job description

Bluebird Care North Hampshire & West Berkshire is seeking a Care Coordinator/Supervisor to help our team grow and deliver outstanding domiciliary care. You will liaise with the Lead Coordinator and Registered Manager to ensure adequate staffing and to arrange cover for sickness or holidays.

This role requires at least 2 years of domiciliary care experience, a full UK driving licence, strong IT skills, and a commitment to high-quality customer service.