Care Coordinator

Good Oaks Home Care Ltd.; Aylesbury; Ibrido; GBP 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mileage covered

Paid induction training & ongoing dev.

Blue Light Card discount scheme

Paid DBS check

Annual vehicle breakdown cover

Long-stay bonus and referral bonus

Descrizione del lavoro

GoodOaks in Aylesbury is seeking a Care Coordinator to help organise schedules and ensure high-quality home care across the area. The role combines admin with hands-on care, requiring strong planning, communication and IT skills.

You will produce weekly rotas, cover care calls, manage staff absence, support training and help maintain a reliable service for clients and families.

A DBS check is required; additional rewards include paid induction, ongoing training and a Blue Light Card discount.

Competenze

• Organised and efficient coordinating skills.
• Strong communicator with various stakeholders.
• IT confidence to schedule and plan using systems.
• Reliable with ability to foster team morale.

Mansioni

• Producing weekly rotas and care scheduling to ensure adequate provision of care
• Undertaking regular care visits, including being available evenings and weekends when needed
• Daily troubleshooting and problem-solving
• Managing staff absence, allocating extra calls, and cancelling care calls when necessary
• Assisting in the training and induction of new team members
• Helping GoodOaks provide a continuous and reliable service

Conoscenze

Organised

Communication

IT confident

Reliability

Growth mindset

DBS check

Descrizione del lavoro

Join our award-winning team at GoodOaks. A company that values and rewards the caring people who work with us!

At GoodOaks, we’re proud of the professional yet personal care our carers provide. As an award-winning home care company, we strive to be the go-to provider of quality care by valuing, developing and rewarding the dedicated individuals who work with us.

We’re looking for a Care Coordinator to join our brilliant team in Aylesbury. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients’ requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families and professionals.

This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Aylesbury.

This role is currently 90% service-based; you’ll be expected to cover care calls as required.

What will you do?

• Producing weekly rotas and care scheduling to ensure adequate provision of care
• Undertaking regular care visits, including being available evenings and weekends when needed
• Daily troubleshooting and problem-solving
• Managing staff absence, allocating extra calls, and cancelling care calls when necessary
• Assisting in the training and induction of new team members
• Helping GoodOaks provide a continuous and reliable service

Who are you?

• You’re a highly organised and efficient coordinator with a people-focused approach
• You’re a strong communicator with all types of people, and able to remain positive
• You’re IT-confident, enabling effective scheduling, team contact and work planning
• You’re highly reliable and able to foster a strong team ethos and keep morale high
• You’re growth-focused, and support the continued development of yourself and the team
• You’re dedicated, with high energy levels
• You’re willing to undertake a DBS check to work with vulnerable adults

What do we offer?

• Mileage covered
• Supportive, professional and common-sense management and ongoing support
• Paid induction training, and continued training and development offered
• Blue Light Card discount scheme
• Paid DBS check, if required

Optional extras — choose any of the below to also offer:

• Annual vehicle breakdown cover
• Long-stay bonus and referral bonus scheme
• Employee discount scheme
• Paid volunteer days

If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.