Care Coordinator

Good Oaks Home Care; Aylesbury; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

20 days annual leave + bank holidays

Mileage covered

Blue Light Card discount

Paid induction training

Free flu jab

Job summary

GoodOaks in Aylesbury is looking for a Care Coordinator to join our expanding team. You will produce weekly rotas and schedule care calls to ensure clients receive reliable, high-quality care while maintaining open communication with staff, clients, and families.

You may cover care calls evenings and weekends as needed. The role offers training, development, and opportunity for growth within our award-winning home care service.

Qualifications

• Organised and efficient coordinator with a people-focused approach.
• Excellent communication with clients, families and staff.
• IT confident for scheduling, contacts and planning.
• Reliable with a positive attitude and ability to maintain team morale.

Responsibilities

• Produce weekly rotas and care scheduling.
• Undertake regular care visits including evenings/weekends when needed.
• Daily troubleshooting and problem solving.
• Manage staff absence, allocate calls and cancel care as required.
• Assist in training and induction of new team members.
• Support continuous and reliable service delivery.

Skills

Highly organized

Strong communication

IT proficiency

Reliability

Growth mindset

Team ethos

Job description

Join Our Award-Winning Team at GoodOaks that value and rewards the caring people who work with us!

At GoodOaks, we're proud of the professional yet personal care that our carers provide. As an award-winning home care company, we strive to be the go-to provider of quality care by valuing, developing, and rewarding the dedicated individuals who work with us.

We’re looking for a Care Coordinator to join our brilliant team in Aylesbury. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients' requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families, and professionals.

This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Aylesbury.

This role is currently a 90% service based role, you would be expected to cover care calls as required.

What will you do?

• Producing weekly rotas and care scheduling to ensure adequate provision of care
• Undertake regular care visits including being available evening and weekends when needed
• Daily troubleshooting and problem solving
• Managing staff absence, allocating calls, and cancelling care calls when necessary
• Assisting in the training and induction of new team members
• Facilitating Good Oaks in providing a continuous and reliable service

Who are you?

• You’re a highly organised and efficient co-ordinator with a people focused approach
• You’re a strong communicator with all types of people and ability to remain positive
• You are IT confident enabling effective scheduling, team contact and work planning
• You’re highly reliable and able to foster a strong team ethos and keep morale high
• You are growth focused and support continued development of yourself and the team
• You are dedicated with high energy levels
• You're willing to undertake a DBS check to work with vulnerable adults

What do we offer?

• £27k - £29k salary per annum
• 20 days annual leave plus bank holidays
• Mileage covered
• Supportive, professional and common-sense management and ongoing support
• Paid induction training and continued training and development offered
• Blue Light Card discount Scheme & free flu jab
• Mileage covered
• Supportive, professional and common-sense management and ongoing support
• Paid induction training and continued training and development offered
• Blue Light Card discount Scheme
• Paid DBS check if required

If you are ambitious, possess a positive attitude, and are eager to advance your career

within our rapidly growing business, we would be delighted to hear from you.