Care Coordinator

Cera Limited; Worthing; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Programme

Company pension scheme

25 days holiday entitlement + bankhol

Mileage Allowance

Service and recognition rewards

Mobile phone and other required tech

Paid DBS/PVG

Job summary

Cera Limited in Worthing is seeking a Care Coordinator to lead care staff scheduling, build strong relationships with clients and families, monitor care provision, and ensure compliance with policies and regulatory requirements.

You will work closely with management to drive service quality, participate in on-call duties, benefit from ongoing training and development, and enjoy a supportive team that makes a meaningful difference in the local community.

Qualifications

• Previous experience in a care coordination, scheduling, or care management role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and effective under pressure.

Responsibilities

• Coordinating and managing care staff schedules to ensure efficient service delivery.
• Building positive relationships with clients, families, and care professionals.
• Monitoring care provision and responding promptly to changes in client needs.
• Supporting the supervision of care staff.
• Maintaining accurate records and ensuring compliance with company policies and regulatory requirements.
• Assisting with on-call duties as required.
• Working closely with management to continuously improve service quality and client satisfaction.

Job description

As a Care Coordinator, you will be at the heart of our operation, ensuring that clients receive high-quality, person-centred care while supporting our dedicated team of care professionals. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about making a positive impact on people's lives. The role:

• Coordinating and managing care staff schedules to ensure efficient service delivery.
• Building positive relationships with clients, families, and care professionals.
• Monitoring care provision and responding promptly to changes in client needs.
• Supporting the supervision of care staff.
• Maintaining accurate records and ensuring compliance with company policies and regulatory requirements.
• Assisting with on-call duties as required.
• Working closely with management to continuously improve service quality and client satisfaction.
• Previous experience in a care coordination, scheduling, or care management role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and effective under pressure.
• Knowledge of domiciliary care and relevant care regulations is desirable.
• Proficiency with care management systems and ideally Google.
• A genuine passion for delivering exceptional care and support.
• Must be a driver with access to vehicle.
• Competitive salary.
• Ongoing training and professional development opportunities.
• Supportive and friendly working environment.
• Opportunities for career progression.
• The chance to make a meaningful difference in your local community every day.
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• Mileage Allowance
• Service and recognition rewards

About Cera:

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.