Care Coordinator

Hartwig Care Limited; Weybridge; Remote; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Permanent position

20 days annual leave + bank holidays (

Enhanced DBS Check

Fast-tracked job offer system

Job security

EAP – free confidential counselling

Personal and professional growth

Blue Light Card discounts

Supportive environment

Job summary

Hartwig Care Limited Weybridge is seeking a compassionate Care Coordinator to support clients and guide care staff in delivering outstanding service. This part-time role requires a full driving licence and access to a car, with a pro rata salary of £26,650 per year.

The position offers a rewarding opportunity to work in a fast-paced environment, with responsibilities including coordinating visits, maintaining information flow, and ensuring client safety.

Qualifications

• Experience in care coordination or care services is desirable.
• Excellent organisational and multitasking abilities.
• Strong communication, professional and discreet.
• Ability to prioritise and maintain details.
• Proven ability to work under pressure.

Responsibilities

• Ensure care visits reflect Hartwig Care’s commitment to continuity and flexibility.
• Ensure all visits take place on time and are assigned to the most suitable care workers according to clients’ needs.
• Provide care workers with all necessary and up-to-date information regarding client visits and company policies.
• Receive and record information from care workers—verbally and in writing—within agreed timelines.
• Coordinate care worker review meetings and team meetings, ensuring they take place as scheduled.
• Cross-check actual visits against planned schedules to ensure accuracy.
• Support improvements in service monitoring, quality assurance, and client safety.
• Assist Care Managers in sharing daily updates, visit changes, and key information with care staff.
• Answer phone calls and text messages, take messages, and redirect communications appropriately.

Skills

Care coordination

Organisational skills

Communication skills

Multitasking

Attention to detail

Confidentiality

Customer service

Job description

Location: Hartwig Care: Weybridge Branch, KT13 8RN
Contract Type: part time 2/3 days per week (37.5 hours per week)
Salary: £26,650 per year (pro rata)

**Please note: A full drivers licence and Access to your own car is essenial for this role

Are you a compassionate and proactive care professional with excellent organisational and communication skills? Hartwig Care is seeking a dedicatedCare Coordinatorto join our team. This is a rewarding opportunity to make a meaningful impact by supporting clients and guiding care staff to deliver outstanding service.

Please note: This role isnot eligible for sponsorship, as it does not meet the required salary or skill criteria.

Benefits of Working With Us

• Permanent position with full‑time hours
• Paid Time Off – 20 days annual leave + bank holidays (pro rata)
• Enhanced DBS Check – provided at no cost
• Fast-tracked job offer system
• Job security
• Employee Assistant Programme (EAP) – offeringfree confidential access to counselling and tailored support programmes.
• Opportunities for personal and professional growth and development
• A supportive and welcoming working environment
• In‑store discounts with a Blue Light Card, offeringexclusive savings across a range of high‑street retailers
• And more

Key Responsibilities

• Ensure that care worker visits reflect Hartwig Care’s commitment to continuity and flexibility.
• Ensure all visits take place on time and are assigned to the most suitable care workers according to clients’ needs.
• Provide care workers with all necessary and up‑to‑date information regarding client visits and company policies.
• Receive and record information from care workers—verbally and in writing—within agreed timelines.
• Coordinate care worker review meetings and team meetings, ensuring they take place as scheduled.
• Cross‑check actual visits against planned schedules to ensure accuracy.
• Support improvements in service monitoring, quality assurance, and client safety.
• Assist Care Managers in sharing daily updates, visit changes, and key information with care staff.
• Answer phone calls and text messages, take messages, and redirect communications appropriately.

Ideal Candidate Qualities

• Confident, proactive, and able to thrive in a fast‑paced environment.
• Discreet and able to handle confidential matters sensitively.
• Strong organisational and multitasking skills.
• High attention to detail with the ability to prioritise effectively.
• Excellent communication skills; always professional, polite, and supportive.
• Previous experience in care coordination or care services is desirable.