Care Co-Ordinator

Ad Warrior Ltd; Camelford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Holiday pay

Supportive working environment

Ongoing training and development

Pension scheme

Job summary

Hartley Home Care in Camelford is seeking a dedicated Care Co-ordinator to ensure high-quality, safe care in the community. This full-time role drives care planning, staff supervision, and rota management to meet client needs.

Ideal candidates will have IT/admin skills, strong organisational abilities, and a valid UK driving licence. We offer a competitive salary, holiday pay, ongoing training, pension, and a supportive team environment.

Qualifications

• Experience in care coordination, healthcare, or scheduling roles.
• QCF/NVQ Level 3 in management and/or Health & Social Care (preferred).
• Excellent IT and Administration skills.
• Requires a valid UK driving licence and access to own vehicle.
• Organisational and communication skills.

Responsibilities

• Maintain accurate records and assess and review individual care plans.
• Supervising, instructing, and supporting care staff in the field.
• Act quickly and efficiently to resolve issues informing the relevant managers.
• Co-ordinate and re arrange care worker rotas and schedules (use of Birdie is an advantage).
• Ensuring rotas are adequately staffed and you are prepared to provide flexibility and cover changes through sickness, holiday and training.
• Supporting the Management Team in providing solutions to operational concerns or problems to continually improve services delivered.
• Build strong relationships with carers, families and health professionals (liaising over the phone).
• Understanding of safeguarding and person-centred care.
• Managing care workers and performing field-based duties whenever necessary.

Skills

IT skills

Communication skills

Organisational skills

Attention to detail

Education

QCF/NVQ Level 3 in management/Health & Social Care

Tools

Birdie

Job description

Care Co-ordinator

Location: Camelford, PL32 9PQ

Salary: Discussed at interview

Hours: Full Time 40 hours - Permanent

The Role

Hartley Home Care are based in Camelford, offering top quality care services in the community to our customers, helping our clients receive support in the comfort of their home. Due to continued growth, we are looking to recruit an experienced Care Co-ordinator to join our team. The Care Coordinator plays a key role within the office by ensuring high quality care is delivered safely and effectively to people within the community.

Responsibilities include:

• Maintain accurate records and assess and review individual care plans
• supervising, instructing, and supporting care staff in the field.
• Act Quickly and efficiently to resolve any issues informing the relevant managers.
• Co-ordinate and re arrange care worker rotas and schedules (use of 'Birdie' is an advantage)
• Ensuring that Rotas are adequately staffed and you are prepared to provide flexibility and cover any changes through sickness, holiday and training
• Supporting the Management Team in providing solutions to operational concerns or problems in order too continually improve services delivered.
• Build strong relationships with carers Families and health professionals (liaising over the phone)
• Understanding of safeguarding and person-centred care.
• Managing care workers and performing field-based duties whenever necessary.

The Candidate

We are looking for candidates with the following skills and experience:

• QCF/NVQ Level 3 in management and/or Health & Social Care certificate (preferred)
• Previous experience in care coordination, healthcare, or scheduling roles (Desirable)
• Excellent IT and Administration skills
• Strong Attention to detail
• This role requires a valid full UK driver's license and access to your own vehicle due to the travel involved.
• organisational and communication skills
• Ability to work under pressure and manage work load
• Excellent telephone manner
• As Care Co-ordinator you will be responsible to the Duty Manager.

Care Co-ordinator Benefits:

• Competitive salary
• Holiday pay
• Supportive working environment
• Ongoing training and development
• Pension scheme

Please note: We are unable to provide visa sponsorship for this position.