Care Coordinator

TieTalent; Oxford; On-site; GBP 25,000 - 28,000; Full time

Job summary

An expanding home care provider is seeking a dedicated Care Coordinator to enhance service delivery in Oxford. This role involves managing care teams, ensuring compliance with CQC standards, and providing high-quality support to vulnerable individuals. Join a friendly and collaborative workplace where your contributions will make a meaningful impact on the lives of those you serve. With opportunities for ongoing professional development and a commitment to quality care, this position offers a rewarding career path in the health and social care sector.

Benefits

Company Issued Mobile Phone

Ongoing Support and Professional Development

20 Days Holiday plus Bank Holidays

Opportunity to Work in an Expanding Provider

Qualifications

• Commitment to improving life quality for vulnerable people.
• Experience in Care Coordination or Health & Social Care.

Responsibilities

• Manage care team and monitor staff development.
• Create and manage customer care plans.
• Ensure compliance with CQC regulations.

Skills

Care Coordination

CQC Standards Knowledge

Rostering Experience

Flexibility for On-Call Shifts

Education

NVQ Level 3 Health & Social Care

Job description

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About

Care Outlook is an expanding leading home care provider in London and South East of England since 2005.

Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.

We are currently recruiting for a Care Coordinator to maintain and develop our service in Oxford.

Core Duties & Responsibilities as Care Coordinator

1. Roster and template care calls using an electronic system.
2. Direct management of the care team, monitoring staff development through supervisions, appraisals, and training.
3. Create, manage, and monitor customer care plans, ensuring staff rotas meet service users’ needs and aspirations.
4. Ensure care assessments, care, and risk planning meet best practices and customer expectations.
5. Work with the Recruitment Team to ensure sufficient current and future staffing levels.
6. Provide care services to service users in emergencies, arrange emergency cover, and cover calls as needed.
7. Ensure telephones are answered promptly and courteously.
8. Collaborate with the Branch Manager to address quality standards, complaints, and comments promptly.
9. Participate in the paid on-call rota.
10. Implement measures to ensure compliance with CQC regulations and maintain high care standards.

Benefits

• Salary £25,000 - £28,000
• Company issued mobile phone
• Ongoing support and professional development
• 20 Days Holiday plus Bank Holidays
• Opportunity to work in an expanding leading home care provider

Candidate Requirements

• 100% commitment to improving the quality of life for vulnerable people
• Flexibility to cover on-call shifts (essential)
• Knowledge of CQC standards and compliance (essential)
• Experience with rostering care calls on electronic systems
• Experience in Care Coordinating or 2 years in Health & Social Care (preferred)
• Full Driving License and access to a vehicle (preferred)
• NVQ Level 3 Health & Social Care (preferred)

Location

Botley, England

Additional Information

Languages: English

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Technology, Information and Internet

Note: The job description contains some irrelevant sections and repetitive content that could be cleaned up for clarity and focus on the role.