Care Coordinator

Red Recruitment; Almondsbury; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Office in Bristol

Staff discounts

Gym membership discount

Wellness days

Health insurance

Pension and life cover

Job summary

Red Recruitment is seeking a Care Coordinator in the Bristol area to match clinicians with clients, ensuring timely and appropriate care. You will act as the bridge between care excellence and clinician empowerment, handling inquiries and coordinating across departments.

The role requires a UK driving licence and offers a supportive environment with development opportunities, 37.5-hour weeks, and benefits such as staff discounts, wellness days, and pension schemes.

Qualifications

• Excellent written and verbal communication.
• 2+ years in healthcare or social care preferred.
• Strong organisational and time management skills.
• Proven problem-solving and critical thinking abilities.
• Resilience under pressure; thrives in fast-paced settings.
• Takes initiative and acts with accountability.

Responsibilities

• Handle all inbound calls and email enquiries.
• Work with a team to meet client needs promptly.
• Coordinate with multiple departments to resolve client account matters.
• Anticipate client requirements and deliver outstanding service.
• Build and maintain relationships to support clients.

Skills

Exceptional communication

Healthcare experience

Organisational skills

Problem solving

Empathy

Initiative

Emotional intelligence

Business acumen

Accountability

Job description

Care Coordinator

Are you looking for a new opportunity to develop your career? How would you feel working as a Care Coordinator for a friendly company that highly values its staff?

As a Care Coordinator, your mission is to deliver high-impact service that ensures the right clinicians are matched to the right people, at the right time. You will be the bridge between care excellence and clinician empowerment.

Please note, to be considered for this position you must hold a UK driving licence.

Benefits of a Care Coordinator

• Salary: £25,000-£27,000 per annum
• Hours: 37.5 Hours Per Week - (Shifts Between 8am-6pm (phone number removed) or 10-6)
• Excellent office space with a friendly environment in Bradley Stoke, Bristol
• Staff discounts available for many major retailers
• Staff discount on gym memberships for gyms, spas, and studios across Bristol
• Individual development plans to aid progression
• Free onsite parking at their Bristol office
• Cycle-to-Work scheme
• 4 'wellness' days added to holiday entitlement, plus your birthday off after 1 year
• Access to a 24/7 Employee Assistance Programme
• Workplace pension scheme and group income protection
• Group Life Cover and Group Critical Illness Cover
• Health cash plan, giving access to health cover and faster treatments for many health issues

Responsibilities of a Care Coordinator

• Dealing with all inbound calls and email enquiries
• Working as part of a team to promptly meet the needs of the client
• Liaising with multiple departments to find solutions for all client account management matters
• Using your initiative to fulfil and exceed client expectations and deliver excellent customer service
• Building and maintaining a relationship with the clients to best support them
• Identifying clinicians suitable for work placements and proactively reaching out to them with outbound calls
• Take ownership of the shift handover process with clarity and accountability.

Skills needed for a Care Coordinator

• Exceptional Communication - written, verbal, and interpersonal
• 2+ years in healthcare or social care sector (preferred)
• Strong organisation and time management
• Proven problem-solving and critical thinking skills
• Resilience under pressure; thrives in fast paced settings
• Comfortable with ambiguity and takes initiative
• High emotional intelligence and empathetic leadership
• Business acumen and understanding of service dynamics
• Ability to hold self and others accountable with compassion