Care and Training Practitioner

Helping Hands Homecare; Exeter; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

25 days leave

Blue Light Card

Wellbeing support

Growth opportunities

Job summary

Helping Hands Homecare is seeking a Care and Training Practitioner in Topsham. This permanent, full-time role includes delivering care and leading onboarding for new carers, ensuring quality and compliance across the branch.

You’ll train and mentor the team, carry out audits and reviews, and participate in on-call duties. A driving licence and a proactive, people-first mindset are essential for success in this role.

Qualifications

• Experience as a Care Assistant and desire to advance in your career.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication skills and a supportive approach.

Responsibilities

• Train, mentor and support new carers to deliver extraordinary care.
• Assist the branch with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain standards.
• Visit customers to review care plans and ensure they remain accurate and person-centred.
• Carry out risk assessments with care and professionalism.
• Support on-call duties as per branch rota.

Skills

Care experience

Driving licence

Communication

Detail-oriented

People leadership

Tools

Vehicle access

Job description

Care and Training Practitioner

Application Deadline: 21 December 2026

Department: West 1

Employment Type: Permanent - Full Time

Location: Topsham

Reporting To: Anna-Marie Howard

Compensation: £29,058 - £30,058 / year

Description

This role is available as either part-time with 20 hours as Field Care Supervisor or full-time 40 hours per week including 20 hours delivering care. Salary for part-time only is £13,250 - £14,250 per annum.

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days’ annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.