Care and Training Practitioner

Helping Hands Homecare, Inc.; Cannock; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

25 days leave + bank holidays

Blue Light Card discounts

Employee Assistance Programme

Career growth opportunities

Nationwide, award-winning provider

Job summary

Helping Hands Homecare is seeking a Care and Training Practitioner in Cannock for a 3‑month fixed-term, part-time role (20 hours per week). You will mentor new carers, support branch compliance, and perform care plan reviews to ensure safety and person-centred service.

A driving licence and strong communication are essential, with growth opportunities within a nationwide care provider. The role emphasizes coaching, quality assurance, and meaningful customer relationships, contributing to an

Qualifications

• Experience as a Care Assistant or similar caregiving role.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication and a supportive, people‑centred leadership approach.

Responsibilities

• Train, mentor and support new carers to deliver high-quality care.
• Assist the branch with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain standards across the care team.
• Visit customers to review care plans and ensure accuracy, safety and person-centred care.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Care experience

Driving licence

Communication skills

People-first leadership

Job description

Care and Training Practitioner

Application Deadline: 21 December 2026

Department: West 6

Employment Type: Fixed Term - Part Time

Location: Cannock

Reporting To: Jason Portlock

Compensation: £13,250 - £14,250 / year

Description

This is a 3 month fixed term contract

Part-Time 20 Hours per week

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days’ annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.