Care and Training Practitioner

Helping Hands Home Care; Topsham; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

25 days annual leave

Blue Light Card

Employee Assistance Programme

Growth opportunities

Job summary

Helping Hands Home Care is seeking a Part-time Field Care Supervisor (20 hours) or a full-time role (40 hours, including 20 hours delivering care) in Topsham. The position offers a clear path to lead care teams and ensure high-quality, compliant care for customers.

You will train carers, support branch operations, perform audits and visits to review care plans, and contribute to a positive, growth-focused culture within a nationwide care provider.

Qualifications

• Experience as a Care Assistant or in a related care role.
• Full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication and leadership skills to guide a care team.

Responsibilities

• Train, mentor and support new carers to deliver high-quality care.
• Assist the branch with compliance, auditing and documentation.
• Conduct spot checks and supervisions to maintain care standards.

Skills

Coaching

Leadership

Compliance

Communication

Job description

Description

This role is available as either part-time with 20 hours as Field Care Supervisor or full-time 40 hours per week including 20 hours delivering care.

Salary for part-time only is £13,250 - £14,250 per annum.

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

Application Deadline: 21 December 2026

Department: West 1

Location: Topsham

Compensation: £29,058 - £30,058 / year

Description

This role is available as either part-time with 20 hours as Field Care Supervisor or full-time 40 hours per week including 20 hours delivering care.

Salary for part-time only is £13,250 - £14,250 per annum.

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days’ annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.