Care and Support Assistant

Sanctuary Group; Canterbury; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Health and wellbeing support

Life insurance

Parental leave

Annual leave purchase scheme

Training and career development

Flexible working

Job summary

Sanctuary Group is seeking a dedicated Care and Support Assistant in Canterbury to help people with disabilities live independently and reach their goals. You will work as a key worker, supporting care plans, assisting with daily routines, and helping customers access community activities, appointments, and services.

The role emphasizes compassionate, person‑centred care, with opportunities to develop skills through training and a supportive team.

Qualifications

• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Proficient IT skills including Microsoft Office and similar.
• Strong organisational skills and ability to work well under pressure.

Responsibilities

• Support customers with learning and physical disabilities to build independence and reach their potential.
• Work as a key worker to help individuals create and follow care and support plans.
• Provide personalised care, including sensitive personal care and safe medication management.
• Assist customers with daily routines such as getting up, washed and dressed.
• Support customers to access the community, including shops, cafés, friends and appointments.

Skills

IT skills

Teamwork

Organisational skills

Education

NVQ Level 2 Health and Social Care

Job description

Care and Support Assistant

Location: Sussex Avenue, 26a Sussex Avenue, Canterbury, Kent, CT1 1RT

Salary: £13.81 per hour

Hours: 37.5 Hours per week

Department: Health and Social Care (Qualified and Non-Qualified)

Operation: Sanctuary Supported Living

You’re part of a compassionate, community‑focused team supporting people with a disability that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued.

Your role

• Support customers with learning and physical disabilities to build independence and reach their potential
• Work as a key worker to help individuals create and follow care and support plans
• Provide personalised care, including sensitive personal care and safe medication management
• Assist customers with daily routines such as getting up, washed and dressed
• Support customers to access the community, including shops, cafés, friends and appointments
• Promote a positive culture by engaging with customers and reducing social isolation
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments
• Experience delivering personal care is helpful but not essential
• Kind, caring and compassionate nature
• Ability to work well both independently and as part of a team
• Flexible and adaptable to changing customer needs
• Strong organisational skills
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short‑term counselling
• Company‑paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company‑funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to #BeYourBest?

Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Job Reference 229336

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.