Cardiac & Stroke Ward Clerk — Patient Records & Admin

Buckinghamshire Healthcare NHS Trust; High Wycombe; On-site; GBP 21,000 - 26,000; Full time

Job summary

Buckinghamshire Healthcare NHS Trust is seeking an enthusiastic Ward Clerk to join the Cardiac and Stroke Receiving Unit. This busy admin role supports patient care and the smooth day-to-day running of the unit, acting as the first point of contact for patients, relatives, visitors and the multidisciplinary team.

You will admit patients using National Spine and electronic patient record systems, maintain accurate records, assist with admissions, transfers and discharges, and provide clerical

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Strong organisational abilities and attention to detail.
• Experience using electronic patient record systems is desirable.

Responsibilities

• Act as the first point of contact for patients, relatives, visitors and healthcare professionals, providing a professional and confidential service.
• Provide administrative, clerical and reception support to the Cardiac and Stroke Receiving Unit.
• Maintain accurate patient records, including admissions, transfers and discharges, using Careflow EPR and other Trust systems.
• Manage patient documentation, notes, admission and discharge packs.
• Answer and direct telephone calls and coordinate communication across departments.
• Support patient transfers, discharge planning and the timely processing of patient records.
• Manage correspondence, emails, post and departmental documentation.
• Update patient tracking boards, staffing boards and ward information systems.
• Assist with data collection, audits and reporting requirements.
• Maintain stocks of stationery and departmental supplies.
• Support relatives and visitors with non-clinical enquiries.
• Contribute to a safe, organised and welcoming ward environment.
• Work in accordance with Trust policies, information governance and confidentiality standards.

Skills

Communication

Organisational skills

Interpersonal skills

Attention to detail

Tools

Careflow EPR

Job description

Buckinghamshire Healthcare NHS Trust is seeking an enthusiastic Ward Clerk to join the Cardiac and Stroke Receiving Unit. This busy admin role supports patient care and the smooth day-to-day running of the unit, acting as the first point of contact for patients, relatives, visitors and the multidisciplinary team.

You will admit patients using National Spine and electronic patient record systems, maintain accurate records, assist with admissions, transfers and discharges, and provide clerical