Cardiac Care Receptionist - Part-Time (NHS Benefits)

Salisbury NHS Foundation Trust; Salisbury; On-site; GBP 12,000 - 17,000; Part time

Job summary

Salisbury NHS Foundation Trust is seeking a part-time Cardiac Investigation Unit/Cardiac Suite Receptionist to join the team in Salisbury. You will greet patients, manage appointments, and provide reception and administrative support across CIU and Cardiac Suite, ensuring smooth patient flow and confidentiality.

The role involves handling calls, directing referrals, and coordinating test bookings with sensitivity in a busy cardiology setting. NHS benefits apply.

Qualifications

• Secretarial experience in a busy, customer-focused environment.
• Clerical/office administration experience within a healthcare environment.
• Excellent telephone manners and customer service.
• Understanding of confidentiality requirements.

Responsibilities

• Provide reception and administration service within Cardiology Units.
• Welcome and greet patients and visitors, record attendance on Lorenzo EP and direct appropriately.
• Handle telephone inquiries politely while maintaining patient confidentiality.
• Assist in processing referrals and booking patient tests and appointments.

Skills

Telephone etiquette

Customer care

Autonomy

Prioritisation

Problem solving

Staff liaison

Teamwork

Confidentiality

Education

GCSE English

ECDL / computer literacy

Typing RSA II

NVQ3 in Business Administration

Tools

Word processing

Databases

Spreadsheets

Job description

Salisbury NHS Foundation Trust is seeking a part-time Cardiac Investigation Unit/Cardiac Suite Receptionist to join the team in Salisbury. You will greet patients, manage appointments, and provide reception and administrative support across CIU and Cardiac Suite, ensuring smooth patient flow and confidentiality.

The role involves handling calls, directing referrals, and coordinating test bookings with sensitivity in a busy cardiology setting. NHS benefits apply.