Car Service Advisor - Bonus, Training & Career Growth

Marshall Motor Group; Canterbury; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

Discounts on servicing

Discounts on car purchase

Exclusive perks

25 days annual leave

Bank holidays

Job summary

Marshall Audi Canterbury is looking for a friendly, customer-focused Service Advisor to join our team. You’ll be the link between customers and the workshop, handling bookings, updates, and collections.

You’ll need excellent communication, strong organisational skills, and the ability to manage workload. The role is full-time (45 hours per week, including Saturday mornings on a rota) with a competitive package and benefits.

Qualifications

• Customer-focused role experience.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and keep customers informed.

Responsibilities

• Be the link between customers and the workshop from booking to collection.
• Welcome customers at front of house and provide updates throughout the process.
• Advise on maintenance, repairs and service plans and complete admin tasks accurately.

Skills

Customer service

Communication

Organisational skills

workload management

Job description

Marshall Audi Canterbury is looking for a friendly, customer-focused Service Advisor to join our team. You’ll be the link between customers and the workshop, handling bookings, updates, and collections.

You’ll need excellent communication, strong organisational skills, and the ability to manage workload. The role is full-time (45 hours per week, including Saturday mornings on a rota) with a competitive package and benefits.