Car Sales Executive

Howards Group; Dorchester On Thames; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Uncapped bonus scheme

Enhanced holiday allowance

Training and career development

Pension scheme

Life assurance

Discounted MOT & Service costs

Discounted gym membership

Employee Assistance Programme

Regular staff social events

Job summary

Howards Group is hiring a Sales Customer Relationship Manager at our Dorchester Retailer. You will manage the full sales cycle, advise on finance/insurance, and upsell products while keeping up-to-date with product knowledge.

This role focuses on delivering outstanding service and building strong customer relationships. You will be part of a target-driven sales team, with weekends required and a focus on proactive lead generation and high-quality records.

Qualifications

• Excellent communication and customer-facing skills.
• Target-driven, customer-focused with sales experience preferred.
• Honesty and integrity in all customer interactions.
• Ability to work weekends regularly.
• Excellent negotiation and closing skills while delivering great customer experience.
• Well-presented with a passion for outstanding service.
• Ability to work within defined processes and maintain accurate records.
• Resilient and open to feedback to drive results.
• Full driving licence (manual and automatic) required.

Responsibilities

• Manage customer expectations throughout the sales process, ensuring excellent service.
• Advise clients on finance, insurance, and additional products, upselling where appropriate.
• Keep up to date with latest product knowledge to ensure best service.
• Build and maintain a prospect list, maximising sales leads and managing prospects.
• Pro-actively generate leads and manage customers in the sales cycle.

Skills

Communication

Customer-focused

Negotiation

Presentation

Weekend work

Target-driven

Accurate record keeping

Resilience

Honesty & integrity

Tools

Driving licence (manual & auto)

Job description

Are you passionate about sales, customer service, and driving results? If you're looking for an opportunity to thrive and grow in a dynamic sales environment, Howards have the perfect role for you as a Sales Customer Relationship Manager based at our Dorchester Retailer, Manage customer expectations throughout the sales process, ensuring excellent service.

• Advise clients on finance, insurance, and additional products, upselling where appropriate.
• Keep up to date with the latest product knowledge to ensure that customers receive the best service.
• Build and maintain a prospect list, maximising sales leads and managing prospects.
• Pro-actively generate leads and manage customers in the sales cycle.

• A full driving licence, Manual and Auto.
• Honesty, with high levels of integrity.
• Ability to work weekends on a regular basis.
• Target-driven, customer-focused individuals, ideally with sales experience.
• Excellent communication and customer-facing skills.
• Competency in negotiating and closing sales while maintaining an excellent customer experience.
• Well-presented with a passion for delivering outstanding service.
• Ability to work within defined processes and maintain accurate records.
• Resiliency and results-focused, you will always be open to positive feedback.

At Howards Motor Group, we pride ourselves on our supportive, team-focused culture where every team member is valued. You'll join a passionate team that always aims for excellence in delivering customer satisfaction.

What's in it for You?

With a uncapped OTE of £44,500, the sky is the limit for your earning potential. Your success directly reflects your hard work and results.

As part of our great Sales Team, you will also benefit from:

• A generous and uncapped bonus scheme - enabling you to earn your potential
• Enhanced Holiday Allowance - increasing with service and with an additional day for your birthday
• Training and Career Development - continuous training and opportunities for career progression
• Pension Scheme with a well-known and established provider
• Life Assurance Scheme - paying a minimum of twice your salary to your loved ones.
• Discounted MOT & Service costs
• Discounted gym membership
• Employment Assistance Programme - providing savings and discounts, GP access, mental health support, physiotherapy and Cancer Assist
• Regular staff social events to connect with your colleagues.
• Employee recognition programmes, including Employee of the Month and Long Service Recognition Scheme
• Free refreshments while at work