Car Sales Executive

Howards Group; Ashton-under-Lyne; On-site; GBP 38,000 - 51,000; Full time

Benefits offered by this job

Uncapped OTE £44,500

Bonus scheme

Pension scheme

Life Assurance

Discounted MOT & Service

Discounted gym membership

Employee assistance programme

Staff events

Birthday day off

Job summary

Howards Group is seeking a Sales Customer Relationship Manager for our Taunton Retailer. You will manage customer expectations throughout the sales journey, advising on finance, insurance, and add-on products while upselling where appropriate.

Keep knowledge current to deliver outstanding service and build a robust prospect list to maximise sales opportunities. Join a team focused on customer satisfaction with a strong emphasis on integrity, effective communication, and results-driven

Qualifications

• Full driving licence (Manual and Auto) required.
• Honesty and integrity emphasized.
• Ability to work weekends regularly.
• Target-driven with a focus on customer experience.
• Excellent communication and customer-facing skills.
• Strong negotiation and closing abilities while delivering service.

Responsibilities

• Manage customer expectations throughout the sales process, ensuring excellent service.
• Advise clients on finance, insurance, and additional products, upselling where appropriate.
• Keep up to date with product knowledge to ensure customers receive the best service.
• Build and maintain a prospect list, maximising sales leads and managing prospects.
• Pro-actively generate leads and manage customers in the sales cycle.

Skills

Driving licence

Sales experience

Customer service

Negotiation

Communication

Job description

Are you passionate about sales, customer service, and driving results? If you're looking for an opportunity to thrive and grow in a dynamic sales environment, Howards have the perfect role for you as a Sales Customer Relationship Manager based at our Taunton Retailer, Manage customer expectations throughout the sales process, ensuring excellent service.

Responsibilities

• Manage customer expectations throughout the sales process, ensuring excellent service.
• Advise clients on finance, insurance, and additional products, upselling where appropriate.
• Keep up to date with the latest product knowledge to ensure that customers receive the best service.
• Build and maintain a prospect list, maximising sales leads and managing prospects.
• Pro-actively generate leads and manage customers in the sales cycle.

Requirements

• A full driving licence, Manual and Auto.
• Honesty, with high levels of integrity.
• Ability to work weekends on a regular basis.
• Target-driven, customer-focused individuals, ideally with sales experience.
• Excellent communication and customer-facing skills.
• Competency in negotiating and closing sales while maintaining an excellent customer experience.
• Well-presented with a passion for delivering outstanding service.
• Ability to work within defined processes and maintain accurate records.
• Resiliency and results-focused, you will always be open to positive feedback.

At Howards Motor Group, we pride ourselves on our supportive, team-focused culture where every team member is valued. You'll join a passionate team that always aims for excellence in delivering customer satisfaction.

Benefits

• With a uncapped OTE of £44,500, the sky is the limit for your earning potential. Your success directly reflects your hard work and results.
• A generous and uncapped bonus scheme - enabling you to earn your potential
• Enhanced Holiday Allowance - increasing with service and with an additional day for your birthday
• Training and Career Development - continuous training and opportunities for career progression
• Pension Scheme with a well-known and established provider
• Life Assurance Scheme - paying a minimum of twice your salary to your loved ones.
• Discounted MOT & Service costs
• Discounted gym membership
• Employment Assistance Programme - providing savings and discounts, GP access, mental health support, physiotherapy and Cancer Assist
• Regular staff social events to connect with your colleagues.
• Employee recognition programmes, including Employee of the Month and Long Service Recognition Scheme
• Free refreshments while at work