Candidate Support Coordinator

Capita; Upavon; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free on-site parking

Pension scheme

Volunteer day

Cycle to work scheme

Discretionary bonus / car allowance

Job summary

Capita in Upavon, United Kingdom, is seeking a Candidate Support Coordinator to guide applicants through the Army recruitment journey and maintain accurate candidate records. You will own performance targets, collaborate with recruiters, and contribute to process improvements to enhance the candidate experience.

The role is full-time and fixed-term until 1 March 2027, with a comprehensive benefits package and opportunities to support community initiatives.

Qualifications

• Strong communication skills with ability to build rapport quickly.
• Excellent organisational skills with attention to detail.
• Able to manage multiple tasks and prioritise effectively.

Responsibilities

• Support candidates throughout their recruitment journey with empathy and clarity.
• Keep candidate records up to date with clear notes in the internal system.
• Take ownership of performance targets and strive to exceed expectations.
• Collaborate with internal teams and external stakeholders to smooth the process.

Skills

Confident communicator

Organisation and detail

Multitasking and prioritisation

Digital systems & record updates

Candidate experience focus

Tools

CRM systems

Applicant tracking systems

Job description

Make a real difference to someone’s future. Join us in supporting candidates through their Army recruitment journey at the Army’s National Recruiting Centre.

Candidate Support Coordinator

Job Description

This is a full-time, fixed-term position until the 1st March 2027.

What you’ll be doing

• support candidates throughout their British Army recruitment journey with empathy and clarity
• keep candidate records up to date with clear and accurate notes in the internal system
• take ownership of your performance targets and strive to exceed expectations
• suggest improvements to enhance candidate experience and internal processes
• collaborate effectively with internal teams and external stakeholders
• provide timely support to regional recruiters to ensure a smooth recruitment process

What we’re looking for

• confident communicator with the ability to build rapport quickly
• strong organisational skills and attention to detail
• able to manage multiple tasks and prioritise effectively
• confident using digital systems and updating records accurately
• proactive mindset with a focus on delivering excellent candidate experience

Desirable Skills

• understanding of the British Army recruitment process
• familiarity with CRM or applicant tracking systems
• ability to suggest and implement process improvements

What’s in it for you?

• A basic salary of £25,905
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• A discretionary annual bonus / car allowance or company car – if applicable
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Free on-site parking - making your commute easier and more convenient.

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose.

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Recruitment Partnership Project | Capita

Please visit the below link for further information.

Equal Opportunities At Capita

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through your application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]

Location: Upavon , United Kingdom

Time Type: Full time

Contract Type: Fixed Term (Fixed Term)

Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries. We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.