Candidate Support Coordinator

Capita; England; On-site; GBP 24,793; Full time

Benefits offered by this job

Basic salary of £24,793.50

23 days' holiday (rising to 27)

Paid volunteering day

Annual bonus or car allowance

Auto-enrolled pension and life assurance

Cycle2work scheme

15 weeks' fully paid parental leave

Voluntary benefits for lifestyle

Free on-site parking

Job summary

A leading outsourcing firm in the United Kingdom seeks a Candidate Support Coordinator to assist candidates during their British Army recruitment journey. You will maintain candidate records, exceed performance targets, and enhance the overall experience. Strong communication and organizational skills are essential. This full-time position offers a competitive salary and numerous benefits, including holiday entitlements and a pension scheme.

Qualifications

• Confident communicator with ability to build rapport quickly.
• Strong organisational skills and attention to detail.
• Proactive mindset with focus on excellent candidate experience.

Responsibilities

• Support candidates throughout their British Army recruitment journey.
• Keep candidate records up to date with clear and accurate notes.
• Take ownership of performance targets and strive to exceed expectations.
• Suggest improvements to enhance candidate experience.

Skills

Confident communicator

Strong organisational skills

Multi-tasking ability

Digital systems proficiency

Proactive mindset

Understanding of British Army process

CRM familiarity

Process improvement skills

Job description

Overview

Join to apply for the Candidate Support Coordinator role at Capita.

This range is provided by Capita. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Support candidates throughout their British Army recruitment journey with empathy and clarity
• Keep candidate records up to date with clear and accurate notes in the internal system
• Take ownership of your performance targets and strive to exceed expectations
• Suggest improvements to enhance candidate experience and internal processes
• Collaborate effectively with internal teams and external stakeholders
• Provide timely support to regional recruiters to ensure a smooth recruitment process

What we\'re looking for

• Confident communicator with the ability to build rapport quickly
• Strong organisational skills and attention to detail
• Able to manage multiple tasks and prioritise effectively
• Confident using digital systems and updating records accurately
• Proactive mindset with a focus on delivering excellent candidate experience
• Understanding of the British Army recruitment process
• Familiarity with CRM or applicant tracking systems
• Ability to suggest and implement process improvements

About Capita & Recruiting Partnering Project (RPP)

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

At Capita Recruiting Partnering Project, we\'re transforming the British Army\'s recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

What\'s in it for you?

• A basic salary £24,793.50
• 23 days\' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• A discretionary annual bonus / car allowance or company car - if applicable
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks\' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Free on-site parking - making your commute easier and more convenient

Apply

What you\'ll do next: Choose \'Apply now\' to fill out our short application, so that we can learn more about you.

Equal opportunities

At Capita, we\'re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We are an equal opportunity and Disability Confident employer; we want to hear from you if you\'d like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we\'ll get back to you to discuss. For more information, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]

Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Administrative

Industries: Administrative and Support Services, Office Administration, and Telephone Call Centers