Cancer Pathway Tracker - Basildon Cancer Services | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Basildon; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

A local health organization in Basildon is seeking a motivated Patient Pathway Tracker to efficiently manage cancer patients' journeys through referral to treatment. This hybrid position requires excellent communication and attention to detail, using various hospital IT systems to monitor and report progress. Ideal candidates will demonstrate commitment to teamwork and an understanding of cancer care pathways. Applications are welcome until 25 Nov 2025.

Qualifications

• Motivated individual with a commitment to teamwork.
• Ability to manage data accurately in hospital systems.
• Understanding of cancer patient pathways and targets.

Responsibilities

• Monitor, report, and track cancer patients' journey efficiently.
• Ensure newly referred patients are processed in a timely manner.
• Navigate patients using hospital reporting systems.
• Identify and resolve delays in patient pathways.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Attention to detail

Tools

Hospital IT systems

Job description

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team.

We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.

Role Overview

The Patient Pathway Tracker will work within the central cancer team and is responsible for the timely tracking of cancer patients through referral, diagnosis and treatment. You will use various IT systems, be expected to understand the national and local targets affecting Cancer Access and be able to manage pathways efficiently in accordance with these timescales.

You may be expected to assist the MDT Coordinators, Clinical Teams, Cancer Managers and other divisional managers to ensure that the specialty is able to deliver safe and effective services for patients. You should have a keen eye for detail, be able to enter data accurately onto the relevant hospital systems and ensure patient records are kept up to date at all times.

This is a hybrid working role and you will be required to work from home and onsite.

Responsibilities

• Proactive monitoring, reporting and tracking of cancer patients, ensuring that the patient’s journey is processed in a timely and efficient manner, in line with the Cancer Waiting Times Targets and Cancer outcomes and services dataset guidelines.
• Ensuring that systems are in place, so that all newly referred and diagnosed cancer patients are identified and reported on.
• Navigate patients through their care pathway, from point of referral to treatment, using hospital IT systems of reporting including PAS systems, endoscopy reporting system, RMS and histology.
• Identify and resolve delays in the patient pathway. Where this is not possible, follow the escalation procedure, highlighting any relevant issues to line Management.
• Highlight bottlenecks within the process and communicate regularly with line management.
• Escalate diagnostic appointments for target patients (if booked outside the appropriate timescale).
• Liaise with other Trusts both within the Network and outside, to achieve continuous monitoring of the patients pathway.
• Identify and advise clinical teams on when waiting times adjustments can be made to the patient journey, ensuring these are accurately documented.

Company Commitment

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Please see attached a full job description setting out the details of the role and responsibilities.

We look forward to your application.

This advert closes on Tuesday 25 Nov 2025